Windows 10: Is there a way to fix a malfunctioned XP Pen tablet?

Hi. Just recently, my XP Pen Deco Pro Medium has been malfunctioning. I thought at first it was maybe my USB cord, so I bought a new one and at first it worked, but then it started malfunctioning again. It was because of this that I realized it's most likely the tablet itself that's having issues. It won't connect to the cord and the computer says "the last time you used this USB the device malfunctioned and it can't be recognized". It probably got worn down by when water spilt on it or something else like that. I've had it for almost two years now. To clarify, it's a Deco Pro Medium, a tablet

:)

 

XP-Pen Star06 drawing tablet- making it work with Windows 10

Hello graham.d,

Thank you for writing to Microsoft Community Forums.

Have you faced any issue while trying to connect the tablet to the PC?

The XP Pen Star06 is an excellent wireless graphics drawing tablet which lets you make your digital artwork more comfortable and fun. You will be able to transform your ideas into beautiful images. Kindly check with the steps
listed below and see if it works.

To make your drawing tablet work with Windows 10,

• Simply connect the ISM 2.4G USB receiver into your computer to start drawing
  wirelessly. Else, connect the tablet to your computer with the USB cable provided.
  
• Download the latest driver from the
  XP PEN website, for the tablet to function.
  
• After successful installation of driver, a driver icon will appear in your system tray and on your desktop. If the driver isn’t present,
  Uninstall the driver and Reboot the machine before you
  repeat the same steps.
  

Additional Information: You may also refer to the User Manual

here for extra information about XP-Pen Star06 Drawing tablet.

Regards,

Mala S

Microsoft Community - Moderator

 

My xp pen tablet cant be detected on my windows - Help

Hi I am using windows10 and my xp pen star 03 is recognized as if it was a mouse. The tablet work but the Xp pen app can't detect my tablet so i can't open my tablet setting. on my Device manager, my tablet is on the "Human Interface Device" and i can't
uninstall the driver to reinstall the driver. Any suggestion?

 

Issue W/XP-PEN G430 Graphic Tablet and Windows Recognition

Hello,

I recently received an XP-PEN G430 Graphic Tablet, and connected it to my computer with Windows 10. While my computer recognizes that something is plugged in, and the tablet is able to control the arrow, I cannot go through the driver installation process
because the tablet isn't recognized as a tablet but instead as a mouse device.

I've checked My Devices/Device Manager/Devices and Printers, you name it, and the tablet is listed as TABLET but only in NAME. Otherwise, it's recognized as a mouse device.

If I can't get it recognized as a tablet device, I can't go through the installation process as it says that my tablet is not connected.

Any help or suggestions are greatly appreciated.

Thank you.