Windows 10: Is there a way to get my recovery key for Bitlocker, not in university or personal account

A few days ago I allowed a regular update on my Windows 10, however since then, my laptop has been blocked by Bitlocker and asking me for the recovery key, however I can't find it anywhere. I went to my school account in azure as the instructions on the blocked screen recommended me, however the recovery key is not there, and when I ask my university they tell me that the Bitlocker thing is personal software, and as such it is a personal issue and don't have access to the key, and when I try to find it in my personal account it's also not there, what can I do to get, I really can't just format

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Bitlocker Recovery Key with university email

I used a university email to sign into Windows 10 on my personal device and needed to take the laptop to a repair shop. They needed the Bitlocker recovery key to get out of a repair loop, but when I signed in with the Azure account, it signs me in, and
lists the device, but there is no bitlocker key on the website. I contacted my university IT department and they told me to contact Microsoft because they do not keep bitlocker recovery keys for personal devices. I couldn't find a support page or number on
the bitlocker page so I am coming here for any help possible. Thank you.

 

How to save my BitLocker recovery key to my personal Microsoft account, when there is a domain account connected?

I want to encrypt some personal hard drives with BitLocker on Windows 10, and save the recovery keys to my personal Microsoft account, which is the one I connect to Windows with.

The problem is that I have also connected my university's domain account, and BitLocker will only let me save the key to this uni account : the "Save to Microsoft account" option in the BitLocker setup window has been replaced with "Save to your cloud domain account", and when I select this, the key doesn't appear in my Microsoft account's recovery keys list, which I assume means that the key has been sent to my uni's network instead.

These keys are for personal drives and I want to save them to my personal account. I don't want to remove the domain account entirely as it's convenient. How can I choose which account to save the BitLocker recovery keys to ?

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.