Windows 10: Is there available a compatible software download for Windows 10 to enable my Lifecam HD 5000

Software download for LifeCam HD 5000 for Windows 10 operating system, anything available?

:)

 

Lifecam HD 5000 Compatibility Issues In Windows 10

Hi,

Thank you for posting in Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

Lifecam HD 5000 Drivers for Windows 10 is not available for now. Once the drivers are available, you can install it. Have you tried to install the drivers in Compatibility mode and checked?

Refer the steps to install a driver in compatibility mode:

• 
  Right click on the setup file of the driver and select
  Properties
  
• 
  Select Compatibility Tab
  
• 
  Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
  
• 
  Let the driver to install and then check the functionality.
  

Thanks.

 

Lifecam HD 5000

Hi Lizza,

If you are referring to the Microsoft LifeCam HD-5000 software, we'd like to advise you that there is no need to install the software
for Windows 10 since its automatically installed on your PC. At the same time, we would like to confirm the following so we can provide additional help:

• Are you downloading the app from the Windows Store?
• Are you getting an error message?
• Have you encountered any issues when using the camera?
• Please provide us a screenshot of the issue.

We'll be waiting for your reply.

Regards.

 

Hd 5000

Hi Robin,

Thank you for posting in Microsoft Community.

We have tried to reproduce this issue. Drivers for HD 5000 are not available for Windows 10. So I recommend you to download the drivers and then try to install it in Windows 8 compatibility mode and check if it works.

You can refer to the below link to download.

LifeCam HD-5000 | Device downloads | Microsoft Accessories

Follow the steps provided below to install the drivers in compatibility mode:

• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select Windows 8.1 operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope it helps.

Let us know the status of the issue.

Thanks.