Windows 10: is there currently an issue with Windows Hello?

Discus and support is there currently an issue with Windows Hello? in Windows 10 Gaming to solve the problem; because mine does not work after the windows update. it only says that 'this option is currently unavailable' for a few weeks now.I'm not able to... Discussion in 'Windows 10 Gaming' started by C3DR1C_, Apr 9, 2025.

  1. C3DR1C_ Win User

    is there currently an issue with Windows Hello?


    because mine does not work after the windows update. it only says that 'this option is currently unavailable' for a few weeks now.I'm not able to upload a screenshot

    :)
     
    C3DR1C_, Apr 9, 2025
    #1
  2. Paolo Mag Win User

    Windows Hello Fingerprint not registering issue

    We appreciate the information that you have provided. If Windows Hello is not available in your Windows settings, it's either that your device is not compatible with Windows Hello or your device is not up-to-date. For us to elaborate the issue further, can
    you confirm the current build and version of your Windows 10 PC? To obtain this information, follow the steps listed below:

    • Press the Windows key + R.
    • Type winver, and then hit Enter.

    We're looking forward to your response.
     
    Paolo Mag, Apr 9, 2025
    #2
  3. Windows Hello Issue

    Hi Thomas,

    To start troubleshooting your concern about Windows Hello, follow any of the methods listed below:

    • Method 1: Run Windows 10 Troubleshooter.
    • Go to Search, type troubleshooting, and open Troubleshooting.
    • Click Hardware and Sound.
    • Then click Hardware and Devices.
    • The troubleshooter will start, follow further on-screen instructions.
    • Restart your computer.
    • Method 2: Reinstall Windows Hello drivers.
    • Before you re-install the Windows Hello driver, make sure it's updated. On the other hand, if your Windows Hello driver is up to date, try reinstalling it.
    • Go to Search, type device manage, and open Device Manager.
    • Find your windows Hello driver, right-click and select Uninstall.
    • Restart your computer.
    • On the next startup, Windows 10 will automatically detect Windows Hello, and install the latest driver for it.
    • Once the driver installs, try running Windows Hello to see if the issue is resolved.
    • Method 3: Make sure your camera drivers are compatible.
    • Make sure that your camera driver is up to date.
    • If your camera drivers are up to date, try reinstalling it.
    • Steps are similar with method 2.
    • Method 4: Turn off Fast Startup.
    • Type power options in the Search box, and open the Power Options.
    • Select Choose what the power buttons do.
    • Click on Change settings that are currently unavailable.
    • Uncheck the checkbox next to Turn on fast startup.
    • Restart your computer, then try running Windows Hello.
    Let us know how it goes.
     
    Eugene deV, Apr 9, 2025
    #3
  4. Johan45 Win User

    is there currently an issue with Windows Hello?

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Apr 9, 2025
    #4
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is there currently an issue with Windows Hello?

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