Windows 10: Is this a bug or a virus?

submitted by /u/OkHyena1818
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:)

 

Desktop items open Libreoffice; windows bugged and flickering

My mother's PC had the most bizarre bug I've ever seen this morning.

PC specs: Windows 10 Home 64bit
Version: 1903 when problem occurred (1909 now)

What happened:

• all desktop items, including folders, opened in Libreoffice Writer; once open it displayed a blank document then began flickering as if it had bugged while scrolling
• opened Task Manager from the task bar, selecting the second tab opened the final tab, which began flickering like Libreoffice
• problems stopped after a restart, then occurred again after another restart; then stopped after the PC ran for a short time
• no error popups or BSODs
• she said Candycrush reported an error earlier but it didn't occur when I looked at it; she said it mentioned "something about the desktop"

Steps I've taken:

• did a quick virus scan then reboot scan with Windows Defender; no problems found
• sfc /scannow; no problems found
• installed update KB4537572 and upgraded system to 1909; updates appear to have been successful, no other updates available

At the moment the problem has disappeared, but since it reoccurred previously I'm not sure it hasn't been fixed.

I'm out of ideas. What else can I check and what other tests can I run? Based on the given information could anyone suggest what the problem might be?

 

Clean the Virus

Hi,

Virus infection usually happens on a computer when it is exposed to an infected website or removable devices. For us to help you clean the malware on your device, we would need you to answer the following questions:

• Which build and version of Windows are you using?
• Did you encounter any error messages related to having a virus infection on your device?
• What are the troubleshooting steps have you done so far?

In the meantime, we suggest running any available antivirus software on your PC. It would be very helpful to us if you could also provide the result of the antivirus scan process.

Looking forward to your response.

 

svcvmx.exe virus : How to remove it?

See if one or the other multi-step removal guide helps. If you can't do a step, move on to the next steps.

• https://malwaretips.com/blogs/remove-dragonboost-ads/
• Remove the DragonBoost PUP
• Remove the Winvmx client & Vmxclient.exe PUP (Removal Guide)