Windows 10: Is this a virus? Windows defender detects me once two viruses called Jencus!Ink and...

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:)

 

Windows Defender not detecting Viruses and Malware

I have Windows 10. I have recently gotten malware or viruses on my computer. For example, sometimes my browser would redirect me to a site that would tell me to call a fake Microsoft number. It also kept installing programs I didn't install myself on my
computer. I used Windows Defender to help, but it detected nothing. I obliterated 300 GB of data and waited 5 hours for Windows 10 to reinstall just because a faulty antimalware program. A day later, I got the same messages as last time. I was fed up with
Windows, so I installed Malwarebytes free trial. It detected 246 malware infected programs. I cleared it all up. The next day, I'm having problems with Windows Settings, Windows Defender, and my Wi-Fi adapter. I fixed the adapter, but Windows Settings is still
slow, bugged, and crashing. For Windows Defender, everytime I try to update the virus and spyware definitions, it says searching for 20 minutes, and then it says failed to update definitions. If a
FREE TRIAL of Malwarebytes is better than Windows Defender, then Microsoft needs to step up their game. Maybe some collaborations for spyware definitions would be nice.

 

Virus Not Detected By Windows Defender

Hi,

If your running two antivirus at the same time and Windows Defender did not detect the virus, We suggest that you remove the virus with the third party malware that you're currently using. We recommend to use a single anti virus. and keep it up-to-date.

Let us know if you need further assistance.

 

Windows Defender could not catch and detect viruses

windows defender could not catch and detect viruses.

what can I do