Windows 10: Is this email claiming to be from Microsoft real?

I just got this email. Can anyone tell me if its real?If I open the Internet headers, what should I look for?

:)

 

Windows Live Mail 2012 refuses to send emails, claims they're spam

My wife uses Windows Live Mail 2012 and says it refuses to send emails, claiming they're spam. This is even replying to someone who is in her contacts list. I have run several different virus checks and nothing comes up. Any ideas or suggestions would be appreciated. TIA

 

email received is it real or not.

Hi,



Thank you for updating us. I apologize for the inconvenience caused to you. Let me help you.

• 
  Which email client are you referring to?
  

I suggest you to perform the below mentioned troubleshooting steps and check if it helps.

• 
  Right click on Start Menu
  
• 
  Select Control Panel
  
• 
  Right Click on Windows Essential 2012
  
• 
  Select Uninstall/change
  
• 
  Click on repair Windows Essential 2012
  

Check if it helps.



Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.

 

email contacts

Hello,

Thank you for writing to Microsoft Community Forums.

To add an email to your contacts, I suggest you to follow the steps mentioned below:-

1. Open Yahoo Mail, click on the Contacts icon.
2. Now click on a contact.
3. Click Edit Details.
4. Add email address to the contact.
5. Click Save.

If you are using Mail App and want to edit contacts stored in People App, I suggest you to refer to following article under
Edit contacts
for steps to edit the contact and add an email.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator