Windows 10: Is Windows 11 possibly mishandling monitors HDR capabilities ?

Discus and support Is Windows 11 possibly mishandling monitors HDR capabilities ? in Windows 10 Software and Apps to solve the problem; Hey there, I have an issue that I've been dealing with possibly since the beginning of using my monitor that I've bought. It's a cooler master tempest... Discussion in 'Windows 10 Software and Apps' started by Sipder, Feb 23, 2024.

  1. Sipder Win User

    Is Windows 11 possibly mishandling monitors HDR capabilities ?


    Hey there, I have an issue that I've been dealing with possibly since the beginning of using my monitor that I've bought. It's a cooler master tempest gp27q with 1.4.1 FW update. But I also own a second monitor 34GP950G by LG. The issue: The main monitor GP27Q is rated for 1200 nits in HDR. But it CANNOT achieve this brightness under the normal conditions like basic white balance testing Like using pages for color testing such as EIZO. It reaches only 600 nits at max. Even when playing games with autoHDR and built in HDR, it only pushes to 600 nits which is the peak brightness in SDR. The

    :)
     
    Sipder, Feb 23, 2024
    #1

  2. HDR capability not detected by some games. Like games using the Frostbite engine.

    Hi TommyHildizzle,

    Welcome to Microsoft Community.

    The Xbox feature in Windows 11 will automatically enable HDR (provided you have a graphics card with minimum performance requirements). In fact, Battlefield 1 and 5 games support HDR, so if your PC has HDR enabled automatically, the game will be enabled by default.

    Given your situation so far, I would suggest you check here to calibrate your monitor's HDR functionality and troubleshoote that aspect.

    Then turn on the "Auto HDR" setting by following these steps:

    1. Select the Start button, then enter settings.select Settings > System > Display.
    2. If you have multiple displays, select your HDR-capable display at the top.
    3. Turn on Use HDR, then select More options.
    4. Turn on Auto HDR.
    5. Go back to the game to see if HDR is enabled.
    On the other hand, go to Start - Settings -Windows Update - Update History to see what updates have been installed recently and I can help you check the update history to see if any recent updates have reported issues with HDR.

    If there is anything not clear, please do not hesitate to let me know.

    Best Regards,

    | Microsoft Community Support Specialist
     
    Manson - MSFT, Feb 23, 2024
    #2
  3. HDR support for windows 11

    Hi Nadeem. I'm Greg, 10 years awarded Windows MVP, here to help you.

    I would contact LG Support which is included with the monitor purchase for at least the first year, during which they must get it working properly or repair or replace it under warranty.

    Try these troubleshooting steps for HDR monitor display in Windows 11:

    https://support.microsoft.com/en-us/windows/hdr...

    https://www.tomshardware.com/how-to/enable-hdr-...

    https://www.windowscentral.com/how-fix-common-p...

    https://www.xda-developers.com/how-to-use-hdr-c...

    https://www.howtogeek.com/838437/windows-11-has...

    https://www.reddit.com/r/ultrawidemasterrace/co...

    https://winaero.com/how-to-enable-hdr-in-window...



    Report back results for each step so I know what else to suggest.

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-2020 (retired), Feb 23, 2024
    #3
  4. Jacob816 Win User

    Is Windows 11 possibly mishandling monitors HDR capabilities ?

    Setting up HDR on external monitor

    Hi just got an HDR capable monitor, a
    U2718q
    , and am using an HDR capable GPU (GeForce 1070). However, Windows 10 doesn't seem to recognize it as an HDR capable display. I followed the guide

    HDR and advanced color settings in Windows 10
    , and it says that HDR is not supported. Any idea how to fix that? It's an HDR capable monitor, hooked up via DisplayPort to an HDR capable GPU. I'm running Windows 10 Pro Version 1709, OS Build 16299.64 (just
    updated it today), and also have the latest graphics card driver.

    Any ideas what to do?
     
    Jacob816, Feb 23, 2024
    #4
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Is Windows 11 possibly mishandling monitors HDR capabilities ?

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