Windows 10: ISSUE IN MY BLUETOOTH AND WI-FI

This bluetooth driver issue is pissing me off in my device ASUS A15 bluetooth or wifi some time just randomly went missing specially if i move my laptop even a lil bit bluetooth gets disconnected and after 2-3 time countiniously the bluetooth or wifi or sometimes even both goes missing the only thing i can do is shut down laptop and then power it on again this works temporarily once i openend the back panel panel of laptop just to check and clean the heat sync and after just cleaning i didn't faced this issue for 5-6 days but after that it again started to do that . If you have any solution

:)

 

Wi-Fi issue: Limited connectivity

Hi Scot,



Thank you for writing to Microsoft Community forum.



I suggest you to run the in-built troubleshooter for Internet connections.

• Open 'Settings' and click on 'Update and security'.
  
• On the left pane, select 'Troubleshoot' and run the troubleshooter for 'Internet Connections'.
  

You may also try the troubleshooting steps listed in the articles listed below and check if it works:

• Fix network connection issues in Windows
  
• Fix Wi-Fi problems in Windows 10
  
  
  

Hope it helps.

 

Wi-fi issue

Hi Galin,

Thank you for posting in Microsoft Community.

We are will surely help you with the issue.

I suggest you to run the below troubleshooter and check.

Run the build-in network troubleshooter

Follow the steps:

• 
  Type Troubleshooting in the Search box from the desktop.
  
• 
  Select the Troubleshooting option.
  
• 
  Select View All option and select the Network Adapter.
  
• 
  Click on Next to perform the Network Adapter troubleshooter and follow the steps.
  

Note: Refer the below link.

http://windows.microsoft.com/en-us/windows-10/wi-fi-sense-faq

Let us know if this helps or post back if you need further assistance, we will be glad to help.

 

AirPods Disconnecting WI-FI on Windows 10

Hi

Welcome to Microsoft community.

The issue you’re experiencing with your AirPods causing Wi-Fi to disconnect on your Windows 10 laptop is likely due to wireless interference or a problem with the Bluetooth and Wi-Fi coexistence settings on your laptop. Both Bluetooth and Wi-Fi devices operate on the 2.4GHz frequency and can sometimes interfere with each other.

Here are a few steps you can try to fix the problem:

1. Update Drivers:
   
   • Ensure that your Bluetooth and Wi-Fi drivers are up to date. You can download the latest drivers from the manufacturer's website or use the Windows Device Manager to update your drivers.
     
2. Change Wi-Fi Band:
   
   • If your router supports it, switch your Wi-Fi connection to the 5GHz band instead of 2.4GHz. This can reduce interference since Bluetooth uses the 2.4GHz frequency.
     
3. Disable Bluetooth Collaboration:
   
   • Some network adapters have a setting that helps with the coexistence of Wi-Fi and Bluetooth. Go to Device Manager, find your Wi-Fi adapter under the Network adapters section, and open Properties. Under the Advanced tab, look for 'Bluetooth Collaboration' or a similar setting and disable it.
     
4. Adjust Bluetooth Power Settings:
   
   • In Device Manager, under the Bluetooth adapter’s properties, in the Power Management tab, uncheck "Allow the computer to turn off this device to save power."
     
5. Change Wi-Fi Adapter Settings:
   
   • Similarly, in the Wi-Fi adapter’s properties under the Advanced tab, you might find settings that can be adjusted to improve coexistence with Bluetooth devices, like changing the "Wireless Mode" to a setting that might be more compatible with Bluetooth enabled.
     
6. Check for System Updates:
   
   • Make sure your Windows 10 is up to date with the latest patches and updates as they can contain fixes for such issues.
     
7. Troubleshoot Hardware:
   
   • Try connecting your AirPods to another laptop to see if the problem persists. If it does, the issue may be with the AirPods themselves. Conversely, try connecting a different Bluetooth device to your laptop to see if it causes the same problem.
     

If none of these solutions work, it could be a deeper issue with the laptop's hardware or a unique compatibility issue between your specific model of AirPods and laptop. In such cases, you may need to contact the laptop's manufacturer or consider using a USB Bluetooth dongle as an alternative to the built-in Bluetooth adapter, which may help avoid the interference issue.

Best regards

Derrick Qian | Microsoft Community Support Specialist