Windows 10: Issue inserting headphones when volume 'widget' is already open

On this laptop a dell. Different behaviour is observed upon inserting headphones depending on wether the volume slider is open or not. Essentially the plugging in of headphone is ignored if the mouse happens to have the volume slider thing activated. This is a bug.Kind RegardsHumununamana

:)

 

Headphones, microphone issue.

Hi Alise,

This issue may be due to driver compatibility. We'd like to ask additional information to better assist you. Please answer the following:

• Are you getting any error message?
• When did the issue start?
• Were there any recent changes made prior to this?
• Have you tried using a different headphone to isolate the issue?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you set the headphone as the default device on your computer. Here's how:

• Open Control Panel.
• Select Hardware and Sound.
• Click Sound.
• Choose Headphones and click Set default button at the bottom.
• In some cases, there is no headphone option alone, but Speakers/Headphone. If that’s the case, select that and click
  Set default button at the bottom.
• Press OK.

If the issue persists, then you can update your driver by following the steps
here.

Feel free to respond if the provided steps work for you.

 

USB Headphones not working WINDOWS 10

Hello,

Thank you for keeping us updated.

This issue might resolve making the headphones as default device in Playback devices.

I suggest you to follow the below steps and check if the issue persists.

• Right click on the Speaker icon (Volume icon). Select
  Playback devices.
• Select Headphones and click Set default.
• Click apply and check if the issue resolves.

Keep us posted if the headphone issue is resolved. We are glad to help you.

 

Volumes for headphones and speakers are separate

Hi,

To assist you better, please answer the below:

1. Are you changing the volume on headphone or from the sound icon in the taskbar of the system?

2. How are you trying to change the speaker volume?

I suggest you to run Hardware and Devices Troubleshooter.

Follow the steps below:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Also try to download and install the latest chipset and Sound drivers from the manufacturer website and install the same.

Hope it helps. Revert to us with the results, will be glad to assist you.

Thank you.