Windows 10: Issue regarding the drivers of intel graphic card

Discus and support Issue regarding the drivers of intel graphic card in Windows 10 Software and Apps to solve the problem; I am using windows 10 in hp elitebook g2 820 Wheneverr I am installing the drivers of intel graphic card the screen goes black untill i disable the... Discussion in 'Windows 10 Software and Apps' started by Avinash Luhana, Oct 23, 2021.

  1. Issue regarding the drivers of intel graphic card


    I am using windows 10 in hp elitebook g2 820 Wheneverr I am installing the drivers of intel graphic card the screen goes black untill i disable the divers in safe mode and after disabling the drivers I can't even adjust my brightness.However the graphic card is perfectly working in Linux How can i solve this issue?

    :)
     
    Avinash Luhana, Oct 23, 2021
    #1

  2. Intel Graphic Driver Update

    Hello,



    Thank you for posting your query in Microsoft Community.



    We do understand your concern and we will be happy to help you regarding this.

    Please answer the below questions:

    • What exactly happens when you launch the game?
    • Do you get any error message?

    I request you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Right click on Start menu.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.



    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



    Thank you.
     
    Amit(Kumar), Oct 23, 2021
    #2
  3. Intel HD Graphics Driver

    Hi Jim,

    Thank you for posting in Microsoft Community.

    This issue might have caused due to the outdated drivers of the Graphics display card.

    Let's try the below steps and check if it helps to resolve the issue.

    I would also suggest you to update graphics drivers.


    • Press Windows key + X and select
      Device Manager.



    • Search for Display Adapters and expand it.

    • Right click on the graphics driver
      and select Update driver software.
    Refer:
    How to update the graphics card drivers


    If that doesn't help uninstall and reinstall latest graphic driver from manufacturer's website.

    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Oct 23, 2021
    #3
  4. Pavan_N Win User

    Issue regarding the drivers of intel graphic card

    Graphics Driver failing/reinstalling (Intel (R) HD Graphics Ver. 8.15.10.2900

    Hi,

    Thank you for posting in Microsoft Community.

    I understand your concern and frustration you have been through. I will be glad to assist you.

    1. What is the make and model of your computer?

    I suggest you to install any pending updates on the pc to check if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

    I suggest you to follow the Methods below and check if that helps.

    Uninstall and Reinstall the Graphics Card Drivers.

    Steps to uninstall the Graphics Card Drivers.

    1. Press “Windows Logo” + “X” keys on the keyboard.

    2. Click on “Device Manager” from that list.

    3. Search for the Graphics Card from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
    from the computer.

    4. Follow the on-screen instructions to complete it and then restart the computer if prompted.

    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Refer the link below to download drivers for Intel.

    https://downloadcenter.intel.com/

    Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

    Thank you.
     
    Pavan_N, Oct 23, 2021
    #4
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Issue regarding the drivers of intel graphic card

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