Windows 10: [Issue]Screen periodically flashes black while using either of the two browsers I have...

It only happens when using the browsers — Steam, Netflix etc are fine. It happened about 2 months ago for about a week, then seemingly went away by its own, but now it’s back

submitted by /u/himipi
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:)

 

Black screen issue on Windows 10.

Hi Preet,

I appreciate if you could answer to a few questions to narrow down to the issue.

• What is the make and model of the computer?
• Did you install any third party security application?
• Does the black screen goes automatically after a period of time?

As an initial troubleshooting step, I suggest you to refer to the article provided below and c heck if that helps.

https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-problems

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Screen flashes black when viewing a YouTube video

Hi Cody,

We need to gather more information for us to better assist you on your screen concern. Kindly answer these questions:

• Were there any changes made on your computer before encountering the flashing black screen issue?
• Are you using a laptop or a desktop? If you're using a laptop, does your screen flashes black when using the built-in monitor? If you're using a desktop, do you experience the issue when using other monitors?
• Does the issue only occur when you play YouTube videos?
• Are you experiencing the flashing black screen issue while watching YouTube videos in full screen mode or while in window mode?
• Do you experience the same concern when playing YouTube videos using other web browsers?

The issue may be occurring because of an incompatible application or the display driver is outdated. While we wait for the answers to our questions, kindly follow the steps found in this
link. The article will provide you the steps that can usually resolve screen flickering issue in Windows
10.

We await for your response.

 

Black screen with flashing cursor

Hello Betsy,

A black screen can occur in a number of scenarios on Windows 10, it's possibly caused by the graphics driver, a connection problem between with your computer's display, during an update or installation, etc.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?

Meanwhile, we recommend performing the steps on this article
to troubleshoot black screen issues on Windows 10.

We look forward to your response.

Regards.