Windows 10: Issue using Surface as a Wireless Display

Discus and support Issue using Surface as a Wireless Display in Windows 10 Ask Insider to solve the problem; Hi, I’m trying to use my Surface Book 3 as a second monitor for my PC, but it won’t recognise it at all. However, if I do the opposite and try to... Discussion in 'Windows 10 Ask Insider' started by /u/off_it, Dec 6, 2020.

  1. /u/off_it Win User

    Issue using Surface as a Wireless Display


    Hi, I’m trying to use my Surface Book 3 as a second monitor for my PC, but it won’t recognise it at all. However, if I do the opposite and try to project my Surface to my PC, it works fine. Why can’t my PC connect to the Surface? Thanks for any help

    submitted by /u/off_it
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    :)
     
    /u/off_it, Dec 6, 2020
    #1

  2. Microsoft Wireless Display Adapter connection issues

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern, however I suggest you to follow the steps below and check if it helps.


    • Press Windows Logo + X.

    • Go to Device Manager on your Surface Pro 3.

    • Go to Display Adapters.

    • Search for Intel (HD) graphics driver.

    • Uninstall this graphics driver and reboot your Surface Pro 3.
    After reboot, an updated Intel (HD) graphics driver should be installed. And this driver might be capable to connect to Microsoft’s Wireless Display Adapter.

    You can follow the group discussion by clicking on the link.

    Microsoft wireless display adapter not connecting to Surface Pro 3

    Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

    Thank you.
     
    SujataMoktan, Dec 6, 2020
    #2
  3. Nikhar_K Win User
    Project Surface Pro screen to PC using Microsoft Wireless Display Adapter

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you want to project the Surface Pro screen to the PC and use it as a second monitor. Since you are using a Microsoft Wireless Display Adapter, I suggest you to refer the steps in the article

    Using the Microsoft Wireless Display Adapter with Surface
    and see if that helps.



    You may also refer the article
    Troubleshooting Wireless Display Adapters
    to troubleshoot the Microsoft Wireless Display Adapter.



    Let us know how it goes. We will be glad to help you further, if the issue persists.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 6, 2020
    #3
  4. Issue using Surface as a Wireless Display

    Issues with the display of the Surface Pro 4 in Windows 10

    Hi,

    I realize the inconvenience caused to you regarding the display of the surface pro. I will certainly assist you.

    Please answer the below question to assist you better.

    Did you make any changes in the Display settings prior to this issue?

    I suggest you to uninstall and reinstall the display drivers on the system from the manufacturing website and check if it helps to resolve the issue.

    Steps to uninstall the Display Drivers.

    • Press “Windows Logo” + “X” keys on the keyboard.
    • Click on “Device Manager” from that list.
    • Search for the Display driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that
      and then remove the corrupted drivers from the computer.
    • Follow the on-screen instructions to complete it and then restart the computer and install the latest driver from the manufacturer website.
    I also suggest you to refer the link on How do I fix desktop app display issues? For Surface and check if it helps.

    https://www.microsoft.com/surface/e...indows-store/app-display-issues?os=windows-10

    Hope this helps regarding the display of the surface. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Dec 6, 2020
    #4
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Issue using Surface as a Wireless Display

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