Windows 10: Issue with a digital Microsoft store page/purchacse

Hello! Recently I saw this series Teenage Mutant Ninja Turtles 1987 was on sale and began buying the seasons through the Microsoft Store. However, I've noticed a particular issue-- Seasons 1 through 8 and Season 10 are available to purchase as entire season bundles, but Season 9 is not. Season 9 claims it is "not available for purchase", however you can buy each individual episode in Season 9 despite the "not available" claim? I'm not sure why this is the case, and can't find a way to easily reach customer support through the Microsoft Store/Movies & TV division.https://www.microsoft.com

:)

 

Issues with Microsoft Store.

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you referring to a credit/debit card or a Microsoft gift card?
   
2. Are you facing issue while adding a card or while making a payment through the card?
   
3. What exactly happens when you try to use the card?
   
4. Are you receiving any error messages?
   

If you’re having trouble buying something from Microsoft Store, here are some basic steps that you can try to get things working again. I would suggest you to follow the steps mentioned in the article on
Troubleshoot problems when paying for something from Microsoft Store.

For additional information, you may also refer the article on
Microsoft Store help and check if that helps.

We await your response.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Microsoft Store Issues

Hi,

We would like to ask a few questions in order for us to properly address your login issue with Windows store and opening the app.

• Did you make any changes or updates to your computer prior to this?
• What troubleshooting steps have you tried so far?
• What is the exact error message you were receiving when opening the app?

Meanwhile, we suggest that you run the Windows app troubleshooter
to troubleshoot the app and Microsoft store.

Looking forward to your response.

 

Microsoft store issues

Hello,

I have tried multiple steps listed everywhere in this forun to try and resolve this issue but I am unable to open Microsoft store on my windows 10 machine. Everytime I try to open store it shows progress circle and closes back