Windows 10: Issue with Bitlocker

Hello,We have a client computer on a Windows 10 system that has Bitlocker enabled via Group Policy. Drive C is encrypted correctly and we got the Bitlocker recovery password in Active Directory, but drive D got locked and we didn't get the recovery password, all the information we have is here. Is there a possible solution to this problem and unlock the disk. I

:)

 

Need to turn off Bitlocker to install Windows 10

Hi,

We suggest doing the following steps again to resolve the issue. To complete the procedure, make sure that you have the following information:

• You must be able to provide administrative credentials.
• The drive must be BitLocker-protected.

To suspend BitLocker Drive Encryption on an operating system drive, please follow the steps below:

• Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
• Click Suspend Protection for the operating system drive.
• A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption.
  
• Click Yes to continue and suspend BitLocker on the drive.

Let us know how it goes.

 

BitLocker permanent loop

Hi Laura,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

• 
  Did you make any changes prior to this issue?
  
• 
  Are you connected to Domain?
  
• 
  Are you using Windows 10 pro?
  

I suggest you to follow the steps given in the article below and check if it helps.

BitLocker Troubleshooting: Continuous reboot loop with BitLocker recovery on a slate device - TechNet Articles - United States (English) - TechNet Wiki



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

why doesn't my bitlocker make me type a password?

Hi,

I understand that you have issue with Bitlocker password. I will certainly assist you with this.

Please provide us below details for better assistance,

• 
  Is your Bitlocker enabled on your system?
  
• 
  Have you made any changes on your system before this issue?
  

Please follow these steps and check if that helps.

Method 1: I suggest you to start the BitLocker Device Encryption service.

Follow the below steps:

1. Press Windows key + R from the Keyboard.

2. Type services.msc and hit Enter.

3. Search for BitLocker Device Encryption service.

4. Double click on BitLocker Device Encryption service and click on Start button.

5. Click on the dropdown list and set the Startup type to Automatic.

If the issue persists then change the password and change the settings on how drive is unlocked at startup.



Hope it will fix your issue. Please let us know the status of your issue.

Thank You.