Windows 10: Issue with computer crashing and restarting by itself after installing new GPU

Discus and support Issue with computer crashing and restarting by itself after installing new GPU in Windows 10 Software and Apps to solve the problem; Hello,I recently had upgraded my GPU card from Nvidia 2070 super to Nvidia 4070 super. Afterwards, noticing keeps on restarting the computer, but it... Discussion in 'Windows 10 Software and Apps' started by Kevin Aviles, Jan 21, 2024.

  1. Issue with computer crashing and restarting by itself after installing new GPU


    Hello,I recently had upgraded my GPU card from Nvidia 2070 super to Nvidia 4070 super. Afterwards, noticing keeps on restarting the computer, but it has once or twice shut down completely. As of now, it seems to restart at various times.The series of events when it causes to restart is when 1 watching youtube/twitch, 2 Playing PC game for 30+ minutes. Today I watched an hour youtube video with no crash, but when I started watching twitch, about 5-10 minutes it crashed.I checked the Event Viewer - system, and I get the following error messages: The GameInput Service servi

    :)
     
    Kevin Aviles, Jan 21, 2024
    #1

  2. Computer crashes and restarts periodically

    Hello Kurt,

    Thank you for posting your query in Microsoft Community.

    I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

    What is the make and model of your computer?

    What is the anti-virus program on the computer?

    I suggest you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Press “Windows Logo” + “X” keys on the keyboard.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Update Driver Software from the Manufacturer’s website:

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you
     
    Ruth Buruga, Jan 21, 2024
    #2
  3. Computer Crashing Once Per Day

    I have an issue that whenever I play a video or start a game, my computer will crash, I see a black screen and then it reboots. It happens once per day. Once it crashes, it wont crash for the rest of the day, even if I
    happen to shut down or restart the computer. I shut down the computer every night.

    Recently, for the past week, I have been putting the computer to sleep every night instead and I have not crashed once. Even after restarting the computer to install several programs I believed to have been causing the
    issue.

    System Specs:

    • MSI B450I motherboard
    • Nvidia RTX 3070
    • 16GB of RAM DDR4 3600
    • AMD 3600 Processor

    Troubleshooting steps:

    • Cleaned the registry with CCleaner
    • Tested Memory several times, no issues found
    • Ran sfc /scannow, there was no corruption
    • disabled all non essential startup processes and services, all the windows ones are active
    • Updated all my hardware drivers, including video card and system board
    • Ran stress tests of CPU, GPU, and Memory
    • Replaced GTX 970 GPU
     
    martinmorales2, Jan 21, 2024
    #3
  4. Issue with computer crashing and restarting by itself after installing new GPU

    little cat, Jan 21, 2024
    #4
Thema:

Issue with computer crashing and restarting by itself after installing new GPU

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