Windows 10: issue with device, my new mouse is not working properly

Hello,I just want to ask a question about devices. I bought a new mouse and use it for an hour before turning off my computer. The next time I opened it the mouse is not working anymore. It seems that there is a problem with installation. I restarted and tried update all drivers using troubleshooter. But it still doesn't work. What should I do?

:)

 

Wireless Mouse doesn't work properly

The different mouse that I tested on this works perfectly, but unfortunately, the mouse I used originally that I tested on the other computer, didn't work properly, just the buttons.

So, I bet that I'll either use the new mouse, which gets uncomfortable, because it's meant to be hidden in the computer via USB... Or, I buy a different mouse. Or, find the solution to the original problem..

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

Arc Bluetooth mouse not working properly with Surface 3

Experienced same issue, disconnecting Arc Mouse then reconnect worked fine, but not mouse interaction.

Below steps worked for me:

• Remove all Bluetooth connected devices, including Surface Type Cover and Surface Pen.
• Disconnected the Surface Type Cover then reconnect. It will reinstall tand connect the device.
• Then Add Bluetooth devices including Surface Pen and last but not least Arc Bluetooth Mouse.

Everything works fine again.