Windows 10: Issue with Keyboard Drivers on ASUS G531G ROG Strix Keyboard functionality is not correct...

Issue with Keyboard Drivers on ASUS G531G ROG StrixHi,I am facing a recurring issue with the keyboard drivers on my ASUS G531G ROG Strix laptop. Here’s the situation:My keyboard works perfectly after I uninstall the keyboard driver via Device Manager.However, Windows automatically reinstalls the driver within a few hours as part of its update process.When the driver is updated, my keyboard stops working again, forcing me to uninstall the driver repeatedly two to three times per day.I have tried the following steps:Uninstalling the driver through Device Manager temporary fix.Searching for t

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Keyboard functionality is not correct even after installatin PC/AT Enhanced PS2 Keyboard (101/102-Key) drivers on Windows 10

Hi Christian,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand the inconvenience you are facing keyboard on your device. We will help you with this issue.

We appreciate your effort and time spent while trying to resolve the issue.

Try few of the below troubleshooting steps and check if it helps you to resolve the issue.

Method 1: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

I understand that you have tried to uninstall and re-install the keyboard drivers.

Method 2: I suggest you to download the latest drivers from the manufacturer's website for your device and install them manually and check if it helps.

Manufacturer's website: ASUS ROG GL552VW drivers

Step 1: Uninstall the keyboard drivers.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Keyboard.
• Right click on the Keyboard driver
  and click on Uninstall.
• Restart the computer.

Step 2: Install the driver manually.

• Download the keyboard drivers from the device manufacturer's website
• Press Windows key + X key when you are at desktop.
• Select Device Manager and expand
  Keyboard.
• Right click on the Keyboard driver
  and click on Update Driver Software.
• Click on Browse my computer for driver software and click on
  Let me pick from a list of device drivers on my computer.
• Follow on-screen instructions.

Refer to the below article on:
How to: Install and Update drivers in Windows 10

Hope it helps. Reply to the post with an updated status of this issue for further assistance, we will be happy to help you.

 

Keyboard Issues

Hi Lacey,

Welcome to Microsoft Community. I will surely help you.

This issue could have occurred due to these reasons:

1. Damaged hardware.

2. Missing Windows Updates.

3. Corrupt keyboard driver.

Try the steps listed here:

Method 1:

I suggest you to connect an external keyboard and check if the issue persists or not.

Method 2:

I suggest you to download and install latest keyboard driver from the manufacturer website and check if it helps.

GL551JW - Support

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Keyboard no longer functioning

Greetings! My name is Arif, and I will assist you today.

I am sorry to hear that you are facing this issue. To address the driver issue for your ASUS ROG Zephyrus G15 (GA502IV), you can download older keyboard drivers from the official ASUS support website. Here’s a step-by-step guide to help you:

1. Visit the ASUS support page for your laptop model:

Link: https://rog.asus.com/laptops/rog-zephyrus/rog-z...

2. Navigate to the ‘Driver & Tools’ section.

3. Select ‘Windows 10 64-bit’ as your operating system.

4. Look for the ‘Pointing Device’ category, which includes the ASUS Precision TouchPad Driver. This driver often encompasses the keyboard functionality as well.

5. Choose an older version of the driver that you believe worked well before the issues started.

6. Download and install the driver.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Warm Regards,

Arif