Windows 10: issue with low res game coming out of sleep mode

Recently upgraded a friends computer to windows 10 and we're running into an annoying issue while playing a low resolution (800x600?) game. The game boots up fine and everything is great until we pause and come out of sleep mode when the whole image on the screen is compressed to half the screen with inverted colors (this same thing happens when the windows key is hit to go back to the desktop and try to go back to the game). The image isnt frozen, you can hear the sounds and see things lighting up. The actions are working on the whole screen but the image is compressed to the left half of the screen. So it seems to me that there's some software issue involving the graphics card since the computer is having issues switching between resolutions? Any help would be much appreciated, thanks

:)

 

Update (KB4038788). When will it be fixed?

I have the same issue, computer locking up when coming out of sleep mode. After having to reboot the computer three times on 9/14 after a 9/13 KB4038788 update, I did a system restore to just prior to the update. All was well until the updater re-installed
KB4038788 again on 9/15. Same problem coming out of sleep mode again. Yesterday, I set sleep mode to 'never' and all has been well since then. I'll have to leave it that way until the issue is resolved unless someone comes up with a fix.

 

Coming out of sleep mode on Windows 10

Hi Dave,

It could be that your firmware or BIOS settings needs to be updated or that a setting in the BIOS may have been incorrectly set. On a lighter note, we have found a thread that is most likely to be similar to the issue that you are experiencing in waking
up your device from Sleep. You may find this thread by clicking on this link.
Kindly see the answer provided by Andre Da Costa in that thread and see if it helps.

If you have further questions, feel free to ask us.

 

The computer is put into sleep mode with the game up?

Usually this does not end well for any game. older games will not alt-tab well either. (hitting the Win key to "tab" out is basically the same thing.)
Most likely the issue is the game losing exclusive mode and not getting it back.

What is the game you're playing?

 

The game is an older version of risk, would it help to uninstall and reinstall? We just upgraded to 10 (no clean install)