Windows 10: Issue with Mail app Sent Items

Discus and support Issue with Mail app Sent Items in Browsers and Email to solve the problem; Using the default Mail app, I checked my 'Sent Items' and all mails since the start of the month show as sent but the date / time they were sent shows... Discussion in 'Browsers and Email' started by ASL Support, Jul 6, 2018.

  1. Issue with Mail app Sent Items


    Using the default Mail app, I checked my 'Sent Items' and all mails since the start of the month show as sent but the date / time they were sent shows as: 'Sending...' when first clicked on, then that changes to: 'Still working on it..' after 60 seconds or so.

    Older Sent Items show OK, everything up to the start of this month has the time / date the mail was sent. I've contacted some of the mail recipients and most have received the emails, one or two haven't but I can't tell from checking Mail > Sent Items.

    I've deleted and recreated the accounts in the Mail app but same issue, mail looks to have sent but shows 'Still working on it...' for the date / time is was sent

    :)
     
    ASL Support, Jul 6, 2018
    #1

  2. Windows 10 Mail - Sent Items vanish

    Hi,

    The issue you're experiencing could be due to incorrect settings. We suggest checking how sent items are viewed in the Mail app. Go to the
    Sent items folder, access the current view, and then select
    Show all messages
    .

    If sent items are still missing, we suggest removing your account from the Mail app, and then add back your account using an advanced setup. Make sure to set the email server to IMAP. Here is an
    article on how to set up your account in Mail for your reference.

    Let us know how it turns out.
     
    Patricia Yu, Jul 6, 2018
    #2
  3. Brink Win User
    Mail app will not open on 10041.


    Hello Adam,

    This is the suggested solution below if you haven't already tried it. *Smile

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Jul 6, 2018
    #3
  4. cgsos Win User

    Issue with Mail app Sent Items

    Mail app not displaying sent emails in folder


    I've added an IMAP account provided by an institutional server (****@fidas.org). I've checked that sent items are stored correctly when working on Windows Live Mail or from webmail.



    This is not the case with the new Windows 10 metro mail app, sent emails don't show in any of the sent folders I've created.



    I've been struggling with the issue for quite a long time. My mail provider does not know where the issue might be. I believe it is somehow related to the name the windows mail app gives to the folder for sent items. If I knew the exact name of that folder I could create a folder with that name through the webmail page and finally have all of my devices properly sync.

    I've talked to the technical service and they adviced me to switch to another mail provider app. I would prefer not to do that because I like the integration with People and other windows apps.



    Thank you.
     
    cgsos, Jul 6, 2018
    #4
Thema:

Issue with Mail app Sent Items

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