Windows 10: Issue with Managing the Audio

Split from this thread.Computer monitor speakers connected via HDMI cable is governed by your graphics card driver, not Realtek.So 1 update your graphics card driver and 2 set the appropriate device to play sound. For example, if I use the Speakers Realtek then I use the speakers connected via 3.5mm cable to my motherboard. If I use Intel Display Audio, then the sound will come out of my monitor speakers.

:)

 

Realtek HD Audio Manager issues.

Hi there Dio-Brando , I will be your Tech Helper for today, I hope we can both resolve your problem.

Lets try reloading the Audio driver on your machine.

I need to you delete all the Audio drivers listed in the Device Manager.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

And then after that try to test your headsets out including the MIC.

 

Audio 'dip' issue with Windows 10

Hello Elliot,



Thank you for the update on the issue and sorry for delayed response.



Did you try to completely uninstall the Audio device drivers and then reinstall them?



This issue could occur if the previously installed drivers for the device are corrupted. To resolve the issue you will have to completely uninstall the driver/device and then reinstall it.



Please try the steps provided to uninstall the Audio device from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.

Step 1:

Uninstall the Device from Device Manager

• Open Device manager by pressing Windows X and selecting it from the list.
• Expand the Sound Adapter section.
• Find the Sound card Driver.
• Right click Sound card Driver and select Uninstall.
  
• Select the check box delete the driver software for this device.
  
• Reboot the computer after uninstall process has finished.

Step 2:

Uninstall the Device Drivers from Program List in Control Panel

• Click on start, select Control Panel
• Now click on Programs and select Programs and Features.
• Find the Sound card Driver.
• Right click Sound card Driver and select Uninstall.
• Reboot the computer after the uninstall process has finished.

Step 3:

Download and install the latest drivers for the Audio card from the manufacturer website

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.



Regards,

 

Headphones not working and Realtek HD Audio Manager

Hello,

Thank you for updating us on the above issue.

Please reply:

• Did you check if your headphones work on other device?
• Did you check if your headphone drivers are detected under Device manager?

I suggest you to check if similar issue persists on connecting the same headphones to another computer. If the issue does not persists, I suggest you to check if the headphone drivers are detected under Device manager by following the steps below:

• Press Windows logo + X keys on the keyboard select
  Device Manager from the options.
• Expand Audio inputs and outputs option and check if the headphone drivers are visible in the window.
• Right-click on the headphone driver and select Update this software
  option.
• Follow the on-screen instructions and wait for the update to complete.
• Close the window after the update is complete and check if the changes are effective.

If the headphone drivers are not visible, I suggest you to download and install the latest and most compatible driver software from the device manufacturer’s website and check if the issue is resolved.

Write to us with the status of the above issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.