Windows 10: Issue with quiet audio

I stepped out of the PC and I remember hitting the keyboard and mouse accidentally with my headphones but I didn't mind it as I wasn't doing anything important. When I returned my audio was quiet, and it was set to the max of 100, when it was working fine before. It was at around 10-20 when I stepped out and now 100 is around what that 10-20 used to be. I looked at the audio driver the one that Microsoft provide and there were no updates or changes today, I tried to rollback ,uninstall it and let windows reinstall it on restart and same issue occurs. It's not the headphones, as I've tested i

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Issues enabling Quiet hours

This does not address the issue of "Seeing or Changing" settings related to Quiet Hours. Could you please elaborate? Thanks in advance.

 

headphones directional audio issue

Hi

Welcome to Microsoft community.

It sounds like you've identified that your Razer Kraken headphones have suffered some physical damage that affects the directional audio, and you're looking for a way to make them usable by playing all audio through the working part of the headphones. Here are a few steps and suggestions you can try to achieve this:

Step 1: Enable Mono Audio and Adjust Volume

Since you mentioned that enabling mono audio makes the sounds incredibly quiet, you can try to increase the system volume and the application volume to compensate. Here’s how to do it:

1. Enable Mono Audio:
   
   • Open Settings.
     
   • Go to Ease of Access > Audio.
     
   • Toggle on Turn on mono audio.
     
2. Adjust System Volume:
   
   • Right-click the sound icon in the taskbar and select Open Volume mixer.
     
   • Ensure all volume sliders are set to maximum.
     
3. Adjust Application Volume:
   
   • Open the application you are using (e.g., Fallout 4).
     
   • Go to the audio settings within the application and ensure the volume is set to maximum.
     

Step 2: Check Realtek Audio Console Settings

Since you have Realtek Audio Console, ensure it’s configured correctly:

1. Open Realtek Audio Console:
   
   • Search for Realtek Audio Console in the Start menu and open it.
     
2. Check Speaker Configuration:
   
   • Go to the Speakers tab.
     
   • Ensure that the Headphone Virtualization and Front left and right full-range speakers are configured correctly.
     
3. Use Loudness Equalization:
   
   • Go to the Enhancements tab.
     
   • Enable Loudness Equalization to help balance out the audio levels.
     

Step 3: Hardware Fix (Optional)

If you're comfortable with a bit of DIY, you could try to repair the headphone cable. This involves:

1. Cutting the damaged part of the cable.
   
2. Soldering the wires back together or using a new 3.5mm jack.
   
3. Covering the exposed wires with electrical tape or heat shrink tubing.
   

There are many tutorials online that can guide you through this process. However, this requires some basic knowledge of electronics and soldering.

If none of these solutions work, it might be time to consider investing in a new pair of headphones.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Issues enabling Quiet hours

Hi,

Thank you for your interest in Windows 10.

Are you referring to Quiet Hours in Mobile device or Computer?

I have tried to repro the Quiet hours and is working in the final Windows 10 on Computers.


You may follow the steps below and check if it works:

• 
  Take your mouse pointer to the Notification Area icon on the Taskbar near the corner in the right side and make a right click.
  
• 
  You can see two options on a menu – First Option isAction Center and the Second is Turn On quiet hours.
  
• 
  ClickTurn on quiet hours.
  
• 
  To Turn off Quiet hours make a right click on the Notification area icon once more.
  
• 
  Click Turn off Quiet hours this time.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.