Windows 10: Issue with the Safety Scanner Result

Discus and support Issue with the Safety Scanner Result in AntiVirus, Firewalls and System Security to solve the problem; I ran a full scan using the Microsoft Safety Scanner. Towards the end of the scan I was showing over 20+ files as being infected. When the scan... Discussion in 'AntiVirus, Firewalls and System Security' started by JoshuaHamlett, May 30, 2021.

  1. Issue with the Safety Scanner Result


    I ran a full scan using the Microsoft Safety Scanner. Towards the end of the scan I was showing over 20+ files as being infected. When the scan finished I was informed I had a HackTool/Android-Metaploit. I then decided to run the scan again and the Scanner was showing the same number of infected files towards the end of the scan, however this time when the scan was complete the results said that there was nothing infected.Why was I showing infected files during the scan but then nothing for the results? [Original Title: Safety Scanner]

    :)
     
    JoshuaHamlett, May 30, 2021
    #1

  2. Update Issue Safety Scanner

    I'm running Win 10 (64-bit) started having problems that made me suspect some sort of virus or other malware. I ran (from safe mode) a full
    scan using Safety Scanner, and Microsft Defender (which is his real-time scanner).

    I found nothing with any of these and so I decided to try out ESET NOD32 Antivirus 8.0.318.1 which is run booting their software directly.

    This process produced seven results, all listed as a infected files. Safety Scanner reported it was unable to remove the infected files but renamed them instead.

    So after this longish rambling post, my question (and possibly complaint as well) is ... "Why did Safety Scanner remove threats and get action for it?

    Primarily I have used Safety Scanner for it's speed and small foot-print as regards to machine resources used. But now I can't trust anymore .... and much as I hate to, will have to try something else. Or
    is there another explanation?
     
    Roberto David Perez Leon, May 30, 2021
    #2
  3. Update Issue Safety Scanner

    If you are using Windows Defender, you won't need Safety Scanner, as Windows Defender contains all malwares which are in Safety Scanner list and it has additional protection like cloud-protection, just make sure it is update and run a full system scan with
    it.

    Do you have access to those files which has been detected with ESET?

    Could you post back the list of malware?
     
    Cyber_Defend_Team, May 30, 2021
    #3
  4. dalchina Win User

    Issue with the Safety Scanner Result

    Unable to Load Microsoft Safety Scanner Web Page


    Hi, Which specific URL are you having problems with?

    Does this help?
    You cannot download the Microsoft Safety Scanner because of a malware infection
    "If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

    Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

    You can also get the scanner here e.g.
    Microsoft Safety Scanner Download
     
    dalchina, May 30, 2021
    #4
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Issue with the Safety Scanner Result

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