Windows 10: issue with usb drives on 2 pcs

So this might be hard to explain so bare with me so I have 2 pc a normal work one and a gaming one I have been using external drives for years to copy date to till recently I have had a massive issue so I tried to copy a large file about 300gb I noted it was going really slow like 370 something then it would drop to nothing being transferred and then jump up to good speed it would carry on doing this for about half the file then it dropped to nothing being transferred and just hung so I cancelled the transfer nothing happened the transfer box just sat there so I went into task manager and rest

:)

 

HELP!!! External Drive issues!!

you're in luck, the guy with way too much external storage is here to the rescue!


step 1: try with a different USB cable

step 2: take the drive out of the enclosure and connect it internally to your PC

quite likely the cable or enclosure has died. if you're re-initialising the disk you might actually be erasing it... so dont do that.

 

The drive is connected with USB but will not Initialize on Windows 10

Hello Moksha,

As you are facing issues with accessing the USB drive on your device, we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code of this issue?
• Have you made any changes to the operating system prior to this issue?
• Does this issue confined to the specific drive?

Try few of the below workarounds to identify the cause for the issue:

• Connect the USB drive to different ports and check if it is working fine. This will let us know if the issue is with the port.
• Connect the USB drive to different computer with different ports to check if the issue persists with the drive or the computer.

Let us try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Hardware and Devices troubleshooter.Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device Troubleshooter.

Step 2: I recommend you to install all the pending updates from Windows Updates on your device and check if you are able to access the USB drive.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.

Thank you.

 

Issue with USB ports turning off

Hi Mattx1,

Thank you for posting your question in the Microsoft Community.

1. Does the issue occur with all the USB devices plugged in to the PC?
   
2. Does the issue occur when you plug in the USB device to any of the UISB port on the PC?
   
3. Did you make any changes to the PC prior to this issue?
   

Let us try these steps one by one to check if that makes any difference.

Step 1: Suggest you to run the Hardware and Devices Troubleshooter and check if that helps.

1. From the Settings screen, choose Update & Security.
   
2. Select Troubleshoot. Look for Hardware and Devices Troubleshooter and run it.
   
3. Follow the on-screen direction to complete the process and if required please apply the fix it.
   
4. Once it is done, please reboot the computer and check the status.
   

Step 2: Suggest you to uninstall and reinstall the USB drivers on the PC to check if that helps.

1. Press ‘Windows + R’ keys, type ‘devmgmt.msc’ in run window and press Enter.
   
2. In Device Manager, expand "Universal Serial Bus Controllers".
   
3. Right click a device under "Universal Serial Bus Controllers" and click uninstall.
   
4. Perform same step for other devices. When completed, restart the computer.
   

All USB controllers will reinstall automatically.

Article for Reference.

Automatically diagnose and fix Windows USB problems:
https://support.microsoft.com/en-us/help/17614/automatically-diagnose-and-fix-windows-usb-problems

Hope this helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Regards,

Srimadhwa B

Microsoft Community-Moderator