Windows 10: Issue with windows freezing up and crashing randomly

Hello, my computer randomly freezes and sometimes shuts down/restarts altogether.
This morning my computer restarted on its own and WhoCrashed said this:


[COLOR=rgba17, 17, 17, 1]On Thu 2/25/2021 2:54:20 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\022521-11328-01.dmp
This was probably caused by the following module: [COLOR=rgba17, 17, 17, 1]nvlddmkm.sys[/COLOR] 0xFFFFF806339DDB16
Bugcheck code: 0x50 0xFFFF896AAE4CD708, 0x0, 0xFFFFF806339DDB16, 0x2
Error: [COLOR=rgba17, 17, 17, 1]PAGE_FAULT_IN_NONPAGED_AREA[/COLOR]
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_628fd811d3528c5d\nvlddmkm.sys
product: [COLOR=rgba17, 17, 17, 1]NVIDIA Windows Kernel Mode Driver, Version 461.72 [/COLOR]
company: [COLOR=rgba17, 17, 17, 1]NVIDIA Corporation[/COLOR]
description: NVIDIA Windows Kernel Mode Driver, Version 461.72
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys NVIDIA Windows Kernel Mode Driver, Version 461.72 , NVIDIA Corporation.
Google query: [COLOR=rgba17, 17, 17, 1]nvlddmkm.sys NVIDIA Corporation PAGE_FAULT_IN_NONPAGED_AREA[/COLOR][/COLOR]

I will try to roll back my graphics driver but this issue has persisted across several driver updates. I am currently on version: 461.72 with a Geforce 1080ti.


As far as the freezing, when I check the reliability history, I see



Source

Windows



Summary

Hardware error



Date

‎3/‎12/‎2021 10:40 PM



Status

Report sent



Description

A problem with your hardware caused Windows to stop working correctly.



Problem signature

Problem Event Name: LiveKernelEvent

Code: 117

Parameter 1: ffff8089e7799460

Parameter 2: fffff8059de0bb7c

Parameter 3: 0

Parameter 4: 568

OS version: 10_0_19043

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.19043.2.0.0.256.48

Locale ID: 1033



Extra information about the problem

Bucket ID: LKD_0x117_Tdr:3_TdrBug:575504_TdrVTR:0_IMAGE_nvlddmkm.sys_Pascal

Server information: 131e307e-4d20-4a27-9b86-759a0954c5b8



OR


[COLOR=rgba17, 17, 17, 1]Source[/COLOR]

[COLOR=rgba17, 17, 17, 1]Windows[/COLOR]

[COLOR=rgba17, 17, 17, 1][/COLOR]

[COLOR=rgba17, 17, 17, 1]Summary[/COLOR]

[COLOR=rgba17, 17, 17, 1]Hardware error[/COLOR]

[COLOR=rgba17, 17, 17, 1][/COLOR]

[COLOR=rgba17, 17, 17, 1]Date[/COLOR]

[COLOR=rgba17, 17, 17, 1]‎3/‎13/‎2021 11:53 AM[/COLOR]

[COLOR=rgba17, 17, 17, 1][/COLOR]

[COLOR=rgba17, 17, 17, 1]Status[/COLOR]

[COLOR=rgba17, 17, 17, 1]Report sent[/COLOR]

[COLOR=rgba17, 17, 17, 1][/COLOR]

[COLOR=rgba17, 17, 17, 1]Description[/COLOR]

[COLOR=rgba17, 17, 17, 1]A problem with your hardware caused Windows to stop working correctly.[/COLOR]

[COLOR=rgba17, 17, 17, 1][/COLOR]

[COLOR=rgba17, 17, 17, 1]Problem signature[/COLOR]

[COLOR=rgba17, 17, 17, 1]Problem Event Name: LiveKernelEvent[/COLOR]

[COLOR=rgba17, 17, 17, 1]Code: 141[/COLOR]

[COLOR=rgba17, 17, 17, 1]Parameter 1: ffff8089e44af010[/COLOR]

[COLOR=rgba17, 17, 17, 1]Parameter 2: fffff8059de0bb7c[/COLOR]

[COLOR=rgba17, 17, 17, 1]Parameter 3: 0[/COLOR]

[COLOR=rgba17, 17, 17, 1]Parameter 4: 3f4[/COLOR]

[COLOR=rgba17, 17, 17, 1]OS version: 10_0_19043[/COLOR]

[COLOR=rgba17, 17, 17, 1]Service Pack: 0_0[/COLOR]

[COLOR=rgba17, 17, 17, 1]Product: 256_1[/COLOR]

[COLOR=rgba17, 17, 17, 1]OS Version: 10.0.19043.2.0.0.256.48[/COLOR]

[COLOR=rgba17, 17, 17, 1]Locale ID: 1033[/COLOR]

[COLOR=rgba17, 17, 17, 1][/COLOR]

[COLOR=rgba17, 17, 17, 1]Extra information about the problem[/COLOR]

[COLOR=rgba17, 17, 17, 1]Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal[/COLOR]

[COLOR=rgba17, 17, 17, 1]Server information: e272287e-3ec5-4bab-9690-aafe7aa02937[/COLOR]



I am on Windows Version 21H1 OS Build 19043.867

:)

 

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Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly


Turning off fast startup helped with this issue for another user on a different forum. For newbies, see steps Windows 10 Freezes Randomly.

 

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