Windows 10: Issues and WHEA

Discus and support Issues and WHEA in Windows 10 Software and Apps to solve the problem; Hello, i have a new pc and i have issues with it.Actually i have regular crash when playing games, even BSODi checked the memory with memtest86, it... Discussion in 'Windows 10 Software and Apps' started by kevin MONNIE, Jul 19, 2022.

  1. Issues and WHEA


    Hello, i have a new pc and i have issues with it.Actually i have regular crash when playing games, even BSODi checked the memory with memtest86, it took almost 7 hours and everything is fine my SSD M2 is in perfect state.i changed my Graphic card a few days ago there are the minidump files i got https://1drv.ms/u/s!AswJ62LjyI34h0ee0Tw9SxvnIyJ3?e=Ujn8wndo you have any idea to help me please ? thanks

    :)
     
    kevin MONNIE, Jul 19, 2022
    #1
  2. Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Jul 19, 2022
    #2
  3. rstolpe Win User
    WHEA error, can it be HW issue?

    Hi,
    Today I did get a WHEA error, I have explained everything below regarding the error.
    What I’m wondering is; is this only due to a hardware issue? Or can it be software related?
    As the log state it says it’s because of the CPU. But I can’t see how the cpu can break now?
    It did not BSOD it did just freeze.
    Please read When did it happen, under that section I'll explain everything how it did happen - the strange thing is that the keyboards smart card reader did stop lighting etc.

    Download for the Event Viewer files/log:
    WHEA event view log file download

    Troubleshooting done
    • OCCT small and big - no issues.
    • Chkdsk - no issues
    • Memtest86 4-pass - no issue
    • Intel Diagnostic software both default test and extended did not find any issues on the CPU
    • I have also re-installed Windows now to see if it happen again.

    My hardware / System info
    • MSI Meg z490 Ace
    • i9 10900k
    • 64GB Ram (two 32GB sticks)
    • Geforce 2070 Super
    • Windows 10 2004
    • All drivers, windows update and Bios are up to date and it also was that before WHEA did happen.

    BIOS settings
    This CPU are not overclockt in fact I have been tweaking the BIOS after intel default settings I want my cpu as intel intended it to be. Vcore etc are set to auto but I don’t have any overclocking like all cores always on turbo boost or similar like that.
    Only thing that I have in Bios is that the RAM is set to XMP1.

    Has it happen before?
    No, I have been using my computer for about 2 months and it has never happen before.

    When did it happen?
    It did happen when I was ending a Skype call. The PC did freeze for about 5-6 seconds and I did notice that I was disconnected from Vmware horizon connection that we are connecting with a smart card. The smart card reader is in my keyboard and the led lights that are flashing on the keyboard when the smart card is connected was not flashing at all.
    It did not BSOD it was just freezing for 1-6 seconds and then it did work again.

    My CPU temp was about 33-35c when it did happen so it was not a temp issue.

    Have you done anything before this happened?
    • Disabled Enhanced Turbo in BIOS same day as the WHEA did apper, but I have put it back to Auto as it was default now
    • Installed a fan software called Argus Monitor but I did uninstall it right away. (same day as WHEA and WHEA did happen after)
    • Updated Nvidias drivers (4 days ago)
     
    rstolpe, Jul 19, 2022
    #3
  4. Issues and WHEA

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Jul 19, 2022
    #4
Thema:

Issues and WHEA

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