Windows 10: Issues around Airpod Pros sounding awful

Hi folks. I've had an issue where I've tried to sync my airpod pros to my Windows 10 machine. They sync fine but the sound quality is just awful. I searched around and found https://www.reddit.com/r/airpods/comments/86oysr/how_to_get_good_audio_quality_on_windows/ but I've so far been unable to find the services tab in properties. Can anyone help? Thanks so much!

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:)

 

Airpods Pro super loud on Windows 10

Recently, my AirPods Pro began playing at max volume when connected to Windows 10. I can move the Windows volume slider up and down and the volume does not change. The AirPods Pro were working just fine for several weeks, not I can not use them on Windows
10.

I found this post and followed its advice, but it did not fix the issue. I have removed the AirPods Pro device from the computer, rebooted the computer, and re-paired the AirPods Pro. No change. The AirPods Pro work fine on my iPhone.

EDIT: It appears that the issue is with the "Headset" device. If I switch the volume profile to "Headphones" the volume plays normally and can be adjusted by the slider. See reply from "lacrumb" below. However, this is not a permanent solution for me as
I frequently take calls and need the "Headset" to work for that.

Any suggestions?

 

Airpods pro connectivity to Surface Book 2

I can't connect my airpods pro headphones to my SB2. Any suggestions?

Thanks.

 

poor sound quality in my airpods pro when connected to my computer.

When I'm listening to music on my computer (with windows 10) with my AirPods pro the quality of the sounds is really poor.

is there anything that I can do to improve it? I heard that I will need to change the protocol for the computer and the AirPods, is that right?