Windows 10: Issues connecting phone and PC using Your Phone app.

I'm using a Surface Pro 7 with Samsung Note 10+. The connection worked fine when I first got my PC. At some point I got a message saying to make sur my PC and phone were connected to the same WIFI connection, which they are. The only thing that fixed it is a factory reset of my PC. Now it's doing it again and I really don't want to re-do a reset. I noticed my PC says it's connected to my phone but my phone says it's disconnected from my PC.

Any tips on how I could fix this?

submitted by /u/juicy_squat
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:)

 

Windows Phone users Clubhouse

I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

You are both now added, welcome! *Toast :toast:

 

"Your Phone" won't connect to phone after motherboard replacement

I've had the Your Phone app running for the last few months on my Windows 10 Pro PC, connecting to my LG V20 phone (Android v8). Last week my motherboard failed, so I replaced it and restored my Windows setup to a new SSD while I was at it.
Now the Your Phone app won't connect to my phone - it says: "We can't connect to your phone. Make sure that your PC and phone are connected to the internet".
The name of my phone (V20) is still displayed in the top left corner of the app Window. Both PC and phone are connected to the internet (via the same router). I have tried:
- Uninstalling and re-installing the Android app (and re-adding the necessary app permissions)
- Resetting the Your Phone PC app
The Android app says "Check your PC", and tells me to select "Send notification", but that option isn't available anywhere in the PC app that I can see.
Can anyone advise on how I can get re-connected to my phone?

- - - Updated - - -

...one step forward...one step back...after another re-installation of the Android app I was able to get as far as sending a notification from the PC app, and selected "Allow" when the notification came up on the phone. Now the phone says "Your phone and PC are linked", but the PC app still says "We can't connect to your phone"
????

 

PC Windows 10 Bluetooth won't connect with Pixel 3XL phone

I have a Lenovo Yoga C930 PC (Win 10) that I cannot connect to my Pixel 3XL phone. I can get them to pair, but the PC bluetooth will only hold the connection for about 1 second, then says 'not connected'.

I have removed the PC from the phone's list of previously connected devices & then re-paired-numerous times. I have shut down & re-started both devices numerous times. None of these actions have worked. I am praying that one of you smart readers can help me solve this highly frustrating problem, pretty please?

BTW, I recently ran the upgrade on my phone from android 9 to 10. Could this be the problem? I see other changes on my phone that I think add steps & make it more cumbersome to use. Wish I could dump android 10 & go back to 9, but don't know how to do that either. If that is not the cause of this connection problem with the PC, I can live with it.

I would appreciate all advice. Please know that I am a 60-something year old- more knowledgeable than a basic user, but not super well versed in all of the software & hardware fixes that many of you know, so please write your suggestions/solutions accordingly. Many thanks in advance