Windows 10: Issues connecting Samsung Galaxy Buds2 Pro, Only right earbud connects.

Hi Guys,I have just purchased a new Surface Pro 11th Edition and when trying to pair my Samsung Galaxy Buds2 Pro Earbuds only the right side is connecting. I have disconnected and reconnected again but the same thing is happening. When I pair them to my old laptop DELL Vostro both connect and work perfectly and the same goes for phone, there are no issues connecting and both earbuds work fine. Has anyone else experienced this issue? Is this an issue with the Surface Pro? Any advice/support welcomed.

:)

 

Galaxy Buds2 Pro - headset mode doesn't Work, but HeadFone does.

Hello Lucas Portes Leal Ferreira

Welcome to the Microsoft Community.

It sounds like your computer is having sound issues when using Galaxy Buds2 Pro.



I checked the manual and couldn't find anything about connecting to Windows.

SAMSUNG Galaxy Buds2 Pro True Wireless Bluetooth Earbuds User Manual (manuals.plus)

And I contacted Samsung customer service. Samsung customer service said there was no information to connect to Windows.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.



There are many Bluetooth calling and playback protocols, and this headset may not be adapted to Windows.



I suggest you contact Samsung for feedback.

If there is anything not clear or I can't understand your problem, please do not hesitate to let me know.

Best Regards

| Microsoft Community Support Specialist

 

New Software Updates to Galaxy Buds2 Pro and Galaxy Watch Series

Source: New Software Updates to Galaxy Buds2 Pro and Galaxy Watch Series Uplevel the Galaxy Camera Experience – Samsung Global Newsroom

 

Galaxy Buds2 Pro Sound Cutting out / no sound Windows 11

FYI I am having the same darn problem with the Galaxy Buds2 Pro.

Audio failing. Plays for a couple of seconds then cuts out.

Win 11 Pro current + Galaxy Buds2 Pro current updates 2/22/2023.

Intel NUC Gen 10 i7 all intel drivers current.

Currently waiting for someone to answer the voice chat on the Samsung site.

I tried updating the Galaxy Buds2 Pro Hands-Free drivers with the Microsoft Driver and this did not resolve the issue.