Windows 10: Issues in connecting my bluetooth headset to my Computer

Hello everyone, I need to connect my bluetooth headphone to my Computer running on Windows 10 It is not recognizing the device. Please assist me further.

:)

 

Bluetooth Connection Issue - headphones, LE vs regular connection

Hello,

Thank you for writing to Microsoft Community Forum.

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below:

1. Have you tried connecting the headphones to another computer and check if it’s working fine?
   
2. What is the make and model of the computer?
   

Meanwhile, I would suggest you with few simple steps. Kindly follow the same.

Step 1: Troubleshoot problems with Bluetooth accessories.

If you can turn on Bluetooth but are having problems pairing or using a Bluetooth accessory, kindly follow the article which gives you steps on
Audio troubleshoot problems from - Fix Bluetooth problems in Windows

Step 2: There are two terms regarding Bluetooth: pairing and connecting. Pairing is the introduction of one device to another. Once paired, they will stay in each other’s memory until manually erased. Once a device
is paired, the headset can then connect to that device to receive audio or voice from the device.

• Go into the device's paired list and manually select the Bluetooth.
  
• You may need to clear your paired list in your headset and re-pair your headset to your device.
  
• To clear your paired list in your headset, follow these steps: on the headset, press and hold the call and volume – buttons for 10 seconds
  
• The headset will revert to discoverable mode (slowly blinking LED), allowing you to re-pair the computer you want connect.
  

We await your response.

Regards,

Mala. S

Microsoft Community

 

Bluetooth headset is not working consistently

Hi Adarsh,

We would like to know more details regarding your headset's connectivity issue. For better assistance, please answer the following questions:

• Have you tried connecting a different Bluetooth headset to your computer?
• Have you tried connecting your Bluetooth headset to a different computer?
• Are you saying that you are also experiencing Wi-Fi connectivity issues after the update?
• What troubleshooting steps have you tried so far?

Regards.

 

Bluetooth headset is not working consistently

Thank you for giving us the information being requested. As our initial troubleshooting step, we recommend that you connect a different Bluetooth headset to your computer and try connecting your Bluetooth headset to a different computer to see how your headset
will perform. Regarding your Wi-Fi issue, we recommend that you follow these steps:

• Press Windows and type "network troubleshooter".
• Select Identify and repair network problems from the results.
• Follow the instructions prompted and see if it will repair your Wi-Fi connectivity issue.

Update us on the status of the issue.