Windows 10: Issues Launching a game but changing user

Discus and support Issues Launching a game but changing user in Windows 10 Software and Apps to solve the problem; Hello,I'm having an issue related to launching two specific games on my pc. I have over 20 installed on my rig but for some reason I have 2 that just... Discussion in 'Windows 10 Software and Apps' started by ACESsiggy, Jan 17, 2024.

  1. ACESsiggy Win User

    Issues Launching a game but changing user


    Hello,I'm having an issue related to launching two specific games on my pc. I have over 20 installed on my rig but for some reason I have 2 that just won't launch. The two games are Red Dead Redemption 2 and Elder Scrolls Online which both utilize a game launcher. The only way for these two games to actually work when clicking play is to log into another user which I've created. Does anyone know what would cause these games to only launch when I log out of my main account and create a bogus one in order to play? Any advice would be greatly appreciated.Thanks in advance!

    :)
     
    ACESsiggy, Jan 17, 2024
    #1

  2. Launching games

    Hi Wesley,

    Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
    information. Please answer the following:

    • What build and version of Windows 10 are you using?
    • Are you getting an error message when launching the game?
    • Have you made any changes to the settings or installed updates prior to this issue?
    • What troubleshooting steps have you tried so far?
    • What specific games are you having issues with?

    We will wait for your response.
     
    Jennifer Cha, Jan 17, 2024
    #2
  3. deving Win User
    User.000 issue after updating to 1909

    I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

    After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
    One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

    I followed the multiple suggestions from Brink and others:
    • Rebooted at least 6 times
    • Enabled hidden Administrator
    • Booted into Safe Mode
    • Changed ProfileImagePath
    • Tried to rename c:\users\User but couldn't because a file was still in use
    • Copied all data from c:\users\User.000 into c:\users\User
    • Rebooted and had temporary profile
    • Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
    • Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
    • Removed each update that was installed individually and rebooted after each update removal - profile state never changed
    • After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
    • Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

    Any suggestions are greatly appreciated!
     
    deving, Jan 17, 2024
    #3
  4. Issues Launching a game but changing user

    Game Launch Issues

    Hi Shantal, thanks for your reply and your suggestions!

    Unfortunately, none of these steps worked for me. I may reach out to the game developers for their thoughts but I am confident there are no hardware compatibility issues because I am able to launch the games as long as I do so immediately after booting up, and I can play the games for hours without any issues. For the same reason, I am confident that reaching out to any PC component manufacturers would not be fruitful.
     
    Justin Mackowiak, Jan 17, 2024
    #4
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Issues Launching a game but changing user

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