Windows 10: Issues regarding troubleshooting

In my laptop before doing it factory reset in my laptop there was Microsoft all the apps of the Microsoft like the word Excel PowerPoint every app of Microsoft first there but when I had reset it all these abs have gone and I am only having the option of Microsoft office 2010 only this I am having the option so I have no installed all the apps of the Microsoft office again on my laptop moreover my laptop is connected to the internet I had connected in the in the side panel it is saying that your device is connected to the internet but when I open the internet explorer it is saying that this p

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Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

New FF - passwords

Hi:

If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

Troubleshoot Firefox issues using Safe Mode | Firefox Help

• Please report back and let us know the outcome, as it will dictate the next steps.
• Also: please tell us what AV/AM/firewall programs are you running on this system?

Thanks,
MM