Windows 10: issues upgrading windows from home to pro

Hello, Yesterday we purchased license to upgrade from windows 11 home to windows 11 pro. this was suppose to be pre installed. However it didn't happen and it give us the following error message.We can't activate windows on this device because you don't have a valid digital incense or product key. If you think you do have a valid license or key, select troubleshoot below. Error code: 0xC004C003Our credit card is charged for $99 for the license on our microsoft account. However, we didn't receive any product key in our email nor is it appearing on our microsoft account. I called Microsoft cu

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Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

https://www.microsoft.com/en-in/software-download/windows10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Cant get Win 10 to upgrade to Pro after HD failure

Hi Christopher,

You can upgrade your Windows 10 Home to Windows 10 Pro by using Windows 10 Pro digital license or product key. For us to isolate the issue, we would like to ask the following questions:

• Did your device came with Windows 8 pre-installed?
• What is the make and model of your Windows device?

In the meantime, we suggest that you follow the steps given on this article to

upgrade your Windows 10 Home to Windows 10 Pro.

In case that you'll experience an activation issue, we recommend that you follow the steps on this article:

Using the Activation troubleshooter. Choose the method that fits to your situation.

We will look forward for your response.

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.