Windows 10: Issues using Remote Desktop app on mac

I have been having this issue: I am using the RDP app on my Mac, and every time I try to enter the IP address and later the username and password, it still does not connect. I have tried almost all the troubleshooting steps, such as making sure the RDP option is on the Windows PC and using the right username, password, and IP address. I would really appreciate it if someone could help me out with this issue that I am facing.

:)

 

Error: 0x204 when trying to connect to server using Microsoft remote desktop app on Mac

Hello Carlos,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving the error 0x204 when trying to connect to the server using the Microsoft remote desktop app for Mac.



You can try the steps mentioned below and check if that helps.

1. Quit the remote desktop program on Mac and hold the option key.
   
2. Now click on the Go menu to enable the library and select the user’s that.
   
3. Now navigate into containers folder and copy com.microsoft.rdc.macos and com.microsoft.rdc.mac and paste it on a different location.
   
4. Now go back to the user’s library and open the group containers folder
   
5. Copy UBF8T346G9.com.microsoft.rdc and paste it on a different location.
   
6. Restart the PC.
   

Also, you can try resetting the network settings for your Mac and see if that helps. Refer the article by Apple on

How to use network locations on your Mac.



However, as the issue is related to connecting to server using remote desktop app, I suggest you to post your issue on

TechNet forum as we have experts who have more knowledge about connecting to server.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

remote desktop

Hello,



Thank you for writing to Microsoft Community Forums.



Please help me with the below details to understand your issue in a better way:

1. Are you using the Microsoft remote desktop app?
   

If you are using the Microsoft remote desktop app downloaded from
Microsoft store then, I suggest you to follow the steps to
fix problems with apps from Microsoft Store.



If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

link and scrolling down to the bottom and clicking on
Microsoft remote desktop support under the Publisher info.



However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
TechNet forum.



Hope it helps.



Prakhar Khare

Microsoft Community - Moderator

 

How to use remote windows desktop on mac system computer？

Hi,

I am Sumit here to assist you with this question.

If the both Mac and Windows are on the same network, download Remote Desktop app from the Mac Store.

https://itunes.apple.com/app/microsoft-remote-d...

After that, enter your Windows PC name or IP address under new.

Enter your Login credentials aka username and password of Windows 10, and you should be good to go.

Detailed steps:

https://docs.microsoft.com/en-us/windows-server...

Hope that helps.