Windows 10: Issues while waking up monitor from sleep mode

When I boot my computer out of sleep my monitor doesn't come back on until I cut the power bar power off and then back on.

I have windows 10 version 1803 and 17134.829 build. I recently installed a new network adaptor.


***Original title: monitor dosen't come up after leaving sleep mode***

:)

 

Waking from sleep mode

Hi Kenneth,

For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

• Aside from Windows Update. were there any changes made on your computer prior to the issue?
• Is this the first time you experienced the issue?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Send us a screenshot of your screen when you wake up your computer from sleep mode.

We look forward to your response.

 

Sleep / Wake Function, malfunctions after waking

Hi,

Issues that arise after waking up the PC from sleep mode might have been caused by a software conflict or system file corruption. For us to clarify the issue, we would like to ask these questions:

• What is the exact issue that you are experiencing?
• Did you notice any recent system changes prior to this issue?
• Have you encountered any error message?
• What troubleshooting steps have you done so far?

If you are having issues waking your PC from sleep, we suggest running the
Power troubleshooter as an initial troubleshooting. Kindly follow these steps:

• Click on Start.
• Type Troubleshoot, and then press Enter.
• Under Find and fix other problems, click on Power.
• Click on Run the troubleshooter button.
• Follow the onscreen guide.

We will wait for your response.

 

Monitor Not Waking Up After Sleep


I am experiencing a critical issue - when my computer goes into sleep mode, or if I manually place it in sleep mode, the monitor will not wake. The PC is running; I can hear the fan and the light on the front of the monitor is on, but the monitor itself will not wake. The only way I can get the computer back on is to do a hard reset by holding in the power button, turning it off, then back on. I've tried all the obvious fixes; windows updates, graphic card driver updates, unplugging, turning off sleep mode, turning off Link State Power Management ,making sure the keyboard or the mouse are able to wake the computer in settings, etc. Nothing so far has worked. Any suggestions on how to fix or what the problem may be?
An additional problem is that I cannot even save some new settings in my motherboard. Somehow the settings return to the default settings and the problem remains. The PC purchased brand new almost 4 months ago.

CPU Intel Core i5 8600k 3.60GHz
Graphic Card (integrated): Intel ® UHD Graphics 630
Motherboard: Gigabyte Z370 HD3
OS: WINDOWS 64 BIT

Could you please provide any suggestion?

I look forward to hearing from you.

Kind regards,