Windows 10: Issues with app and trackpad

Suddenly the Grover Podcast app stopped working. A window pops up reding "Can't play. An unknown error occurred while trying to play episode. 0xC00D4E85."
Also, down where the episode is supposed to be playing it reads "Error: Unsupported video type or invalid file path"

I don't know if any other apps are affected and i have no idea why this is happening. I just bought my computer and are in the midst of installing all necessary apps.

Yesterday I had some major problems with my mouse and pen support. for instance yhe trackpad on my Surface Cover randomly stopped working for seconds at a time. I chatted with support who recommended a PC reset, which i did. Problems was resolved, but now when this new problem occured the trackpad issue is BACK!

This is really frustrating. I bought this computer for making my student life easier. But the past two days i've had to spend hours upon hours just getting my device up and running.

PLEASE HELP!

***Modified title from: Surface Pro 5 running windows 10: Major system issues including apps and accessories. Please help!***

***Moved from: Windows 10 / Performance & system failures***

:)

 

Trackpad Not Working Windows 10

The troubleshooting steps that we have provided is applicable if it's a software issue. Since doing the said troubleshooting steps didn't help in resolving your concern, it seems that the issue is already hardware related. For further assistance regarding
your trackpad, we suggest you to contact the manufacturer of your computer.

 

Trackpad driver is constantly removed

Hi,

I understand the inconvenience caused.

Thank you for mentioning the different steps you have tried to resolve the issue, we appreciate your effort.

I suggest you to try the steps below and check if it helps.

1. Press Windows key + X and select device manager.

2. Click "view" and select "show hidden devices".

3. If the trackpad driver is listed, right click on the driver and uninstall it.

4. Restart the computer and have Windows automatically install the driver upon restart.

Let us know the result.

 

Mouse in USB and trackpad not working

Hi Jonathan,

Having a corrupted game file is one of the possible reasons why trackpad or mouse in USB freezes when playing Minecraft. For us to properly assist you, we need to collect more information. Kindly answer the questions below:

• Are you experiencing this issue with your other games?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the affected game?

Meanwhile, we suggest that you run the troubleshooter for Windows apps. This can help remove conflicts with an app from Windows Store. To proceed, you may click the link below:

Click here