Windows 10: Issues with Ccleaner

With Ccleaner, it's saying the software is not updated each time I go to update. Can anyone tell me what is going on? Also, it says an application (I think Microsoft SmartScreen) isn't working due to my internet connection not being connected. My Wi-Fi network is connected to this computer. This is my mom's Acer Aspire XC-603G Desktop PC. Below are the screenshots describing what is going on.







:)

 

CCleaner

Hi,

Thank you for posting the query on Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

Are you getting any error message?

Windows has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Internet Connection troubleshooter
  

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

 

CCleaner

I recently updated to Windows 10. I don't know if my issue is related to that. CCleaner had been bugging me for a couple of days to clear up some space. Last night, I decided to give it a go. After CCleaner ran, I can't connect to the Internet with any
browser. How can I recover from this?

Second question. Is it at all necessary to use registry cleaning software? I did some reading afterwards that suggested it is not, so uninstalled CCleaner. I would like to know.

Thanks.

Shane