Windows 10: Issues with Dropbox Tagging on Windows Computer

Hello, The company I work for uses Dropbox to share a lot of photos with each other, however, we have implemented a tagging system that is based in file explorer we don't use the dropbox tagging at the moment. Usually, this works pretty well - when I tag something saved in dropbox but still tagged via file explorer, my colleagues can view the tags and edit/modify the tags as well. However, we have noticed recently that some photos are taggable by some of us, but not taggable by others.- This is not a permissions issue as I have looked into it and we all have the same full a

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Deleting Dropbox

Hello Donna,

As you are issue is concerned to deleting the Dropbox, we will help you with this issue.

• Do let us know the complete error message/ error code of this issue?
• Are you referring to Dropbox icon/ application on Windows 10?

If you are referring to Dropbox app on your device, try the below steps and check if it helps.

Step 1: If the Dropbox is preloaded on your desktop:

• Click Start.
• Click Settings.
• Click System.
• Click Apps & features.
• Select Get Dropbox or Dropbox X GB from the application list, where "X" is the amount of space corresponding to your promotion.
• Click Uninstall.

Step 2: If the Dropbox is a desktop app follow:

• Press Windows + X, click on Control Panel.
• Under Programs, select Uninstall a program.
• Select Dropboxfrom the list of programs, and click Uninstall.

Hope it helps. Provide us additional information if you are still facing the issues with deleting the Dropbox program on your device.

Thank you.

 

New Dropbox folder

Hello,

Welcome to the Microsoft Community.

• What is the exact issue you are facing with?

If you are facing any issues with Dropbox, I suggest you to post the query on Dropbox forums for further assistance.

Refer to the below link.

Dropbox Help Center - How to use Dropbox

For any query related to Windows Operating System, feel free to post on Microsoft Community. We will be happy to assist you.

Thank you.

 

Saving from dropbox on computer to external hardrive

Hi Annie,

I realize that you are facing issues with the dropbox files. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the PC prior to this issue?
  
• 
  Are you trying to save files to an external drive or the dropbox online storage account?
  

Suggest you to access the files directly from the web account of the dropbox and check if you are able to download and save the files on the PC locally. Once the files are saved successfully then you can move them to the external
drive.

Keep us informed to help you further.

Thank you.