Windows 10: Issues With JLab Headphones

I have a pair of JLab JBuds Lux ANC Over Ear Headphones Graphite and they connect perfectly fine to my phone and have connected to my laptop HP Laptop 14 many times. This morning it randomly stopped connecting. I cant connet the headphones, forget the device, anything. When I try to connect a little thing pops uop that says add a device and i click on it and it just bring me to bluetooth in settings but doesnt tell me what to do. When i try and connect itll say connected but the headphones wont make a noice and like 10 seconds later it says not connected or connection failed. Ive tried rest

:)

 

Issue connecting JLabs Wireless/Bluetooth Headphones.

I have a pair of
JLabs Wireless Bluetooth headphones (click link to see the exact type of headphones) that connect to my cellphone just fine... however I just purchased a new laptop which happens to have Bluetooth capabilities. I was excited to try and connect my JLabs
headphones to my new laptop however, I cannot get my headphones to pop up in the Device list. My headphones are turned on ready to be paired and I get nothing.

I open the Bluetooth Settings and click on "Add Bluetooth & other devices"





And then I get this screen that pops up with three options - "Bluetooth," "Wireless Display," and "Everything else."





It doesn't matter if I try with "Bluetooth" or "Everything Else" (It's not a wireless display so clearly that is not the one to use... however I did try it and it didn't find my headphones either).... But no matter what I do, this
is the screen I get and NO OPTIONS pop up below.... I did turn on the Bluetooth on my cellphone to test it and my cellphone did pop up in the options... but I get a big fat zippo from my headphones.





Soooo..... I dunno why it's not working...

***Modified title from: Trying to Connect JLabs Wireless/Bluetooth Headphones but it cannot find the device***

 

wireless Jlab headphone

I have a wireless Jlab headphone. It dosen't have a microphone. when windows 11 bluetooth finds it, it connects as voice instead of audio.. I have to remove the voice, and retry bluetooth and it finds the audio. the problem is I have to do this everytime I reboot my machine.

 

Issue connecting JLabs Wireless/Bluetooth Headphones.

Hi NikitaRomeo,

Thank you for writing to Microsoft Community Forums.

I understand that it can get difficult if the applications are not working as expected. I see that you have tried few steps that might help us. However, we can go ahead and try few steps to see if we can resolve this issue.

1. What is the make and model of your system?
   
2. What is the version of Windows 10 you are using? You can refer this article to
   
   Check for operating system information in Windows 10.
   
3. Were there any changes made to the operating system recently?
   

Method 1: Bluetooth Support Service is running.

1. Hold down the Windows logo key and press the R key to bring up the Run
   box
2. Type services.msc and press Enter.
3. Right-click Bluetooth Support Service, then click Start. (If the Start option grayed out, then click
   Restart.)
4. Right-click on Bluetooth Support Service again, and this time click
   Properties.
5. Set its startup type to Automatic. Click Apply, and then click
   OK.
6. Hold down the Windows logo key and press
   I key to bring up the Settings window, and make sure the Bluetooth option is there.

Method 2: connection/detection issues with Bluetooth and Fix Bluetooth problem:

I suggest you to refer this article
I have connection/detection issues with my Bluetooth device and

Fix Bluetooth problems in Windows 10 , check if that helps.

Method 3: Customer Support FAQ.

I also suggest you to refer this article on Connect
to Bluetooth, Pair to your device, and check if that helps.

Please reply for all the required information to help you further.

Regards,