Windows 10: Issues with Microsoft Store & not being able to contact MS in any way

Discus and support Issues with Microsoft Store & not being able to contact MS in any way in Microsoft Windows 10 Store to solve the problem; I cannot reinstall hp smart on my computer. I had it installed a few months ago, but when I left my employer it was installed on my home computer for... Discussion in 'Microsoft Windows 10 Store' started by Vanna369, Jul 27, 2023.

  1. Vanna369 Win User

    Issues with Microsoft Store & not being able to contact MS in any way


    I cannot reinstall hp smart on my computer. I had it installed a few months ago, but when I left my employer it was installed on my home computer for when I worked at home, I was unable to reinstall it onto my computer. Every time I try, I get an error message that "something went wrong" and to try again later - but it never works and this has been a problem now for 5 months. Error message 0x80070426. Sorry, I wasn't able to get a screen shot My software is up to date and I was signed in. My preferred browser is Edge and I'm using Windows 10 Home.There was another person with this same

    :)
     
    Vanna369, Jul 27, 2023
    #1
  2. z3r010 Win User

    How to contact the publisher of an app in the Microsoft Store?

    There is a contact link in the additional info section of the software listing.

    Issues with Microsoft Store & not being able to contact MS in any way 367772d1654014714t-how-contact-publisher-app-microsoft-store-image.png
     
    z3r010, Jul 27, 2023
    #2
  3. bestellen Win User
    Deleting contacts from Windows 10


    When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

    I suggest you to try the steps provided below and check if it helps.


    • Open Windows Live Mail.
    • Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
    • Highlight all contacts by pressing Ctrl + A.
    • Click Delete located on the Ribbon bar.
    • Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

    After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

    For Mail app:

    Open People app then delete the contact.

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    bestellen, Jul 27, 2023
    #3
  4. Issues with Microsoft Store & not being able to contact MS in any way

    Issues while accessing Microsoft Store and contacting Microsoft Support

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while accessing Microsoft Store and while connecting to Microsoft Support. For further clarity on the issue, please respond to the questions below.



    1. Are you aware of any changes made to the PC prior to which you weren’t facing this issue?
    2. Which build version of Windows 10 are you using currently?


    Meanwhile, I would suggest you to follow the steps mentioned below and see if that helps.



    Method 1:



    Try resetting the Microsoft Store cache and see if that helps.



    1. Press Windows key + R. This will open
      Run. Alternatively, you can go to Start and search for ‘Run
    2. In Run dialog box, type ‘wsreset.exe’ and hit enter.
    3. Wait for the Store to launch again and try using it.


    You can also refer the article
    Microsoft Store doesn't launch




    Method 2:



    Try running the Store app troubleshooter and see if that helps. Kindly follow the steps to run the troubleshooter.



    1. Select Start button, and then select
      Settings > Update & Security >
      Troubleshoot
    2. Then from the list select Windows
      Store apps > Run the
      troubleshooter.
    3. Follow the on-screen instructions.


    Method 3:



    Try re-registering the Store app and see if that helps.



    1. Press and hold the Windows
      key
      + X.
    2. Select Windows PowerShell (Admin).
    3. Type the command and hit Enter on the keyboard:
      Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    4. Restart the PC.


    Regarding contacting Microsoft Support, you can
    get in touch with our Live Technical support team by calling them. Please refer the article

    Global Customer Service phone numbers
    to get the Customer support number as per your country.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Jul 27, 2023
    #4
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