Windows 10: Issues with Sound Output and Input

Received new ThjnkPad X1 Carbon Gen 8 direct from Lenovo this week and experienced issues with internal microphone unplugging and speakers not working. After watching a few YouTube videos that were not helpful I used Lenovo Service Bridge which resulted in downloading new drivers for the microphone and for a USB display. Microphone was not showing up in Device Manager. Only thing I have done that dealt with audio was hooked my Apple AirPods up as a BT device. After the new drivers were installed the issues seems to have cleared up. Anyone experience similar issues with ThinkPad or Windows 10 before?

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:)

 

Sound input and output

Hello Amin,

You can use an option in the tutorial below to change the default sound input device to be the microphone on the earphones.

Change Default Sound Input Device in Windows 10

If needed, you can use an option in the tutorial below to change the default sound output device to what you playing sound.

Change Default Audio Playback Device in Windows 10

 

no input or output audio devices found

Unfortunately, that did not work. There is something listed under the sound now in the device manager and that says it is functioning, but i still have no sound and it states there are no input and output devices.

 

5.1 surround sound issue in Windows 10

Hi,

Thank you for your response.

I suggest you to follow the steps below and check if it helps.

If you’re connecting an optical cable the settings would be changed so try the following steps

Two options:

1. Use the optical S/PDIF output of your motherboard.

2. Use the HDMI output of your GPU. (This is what I'd recommend if you're using a HDMI display).

I suggest you to follow the steps below and check if it helps.

• 
  Go to control panel.
  
• 
  Select sound.
  
• 
  Click on playback devices.
  

For option 1- connect the cable and set the 'Realtek digital output' as default device.

• 
  Then right click on it.
  
• 
  Go to properties.
  
• 
  At the rightmost tab select DTS or Dolby Digital or 5.1.
  

For option 2-connect the HDMI cable through the receiver and set the 'Nvidia HDMI Output' as your default device. Then click 'Configure' and select 5.1 and check if it helps.

If the issue persist then, I suggest you to connect the speakers directly and check in the realtek audio manager if he gets the 5.1 option or not using the SPDIF\output.

Keep us posted on this issue so that we can assist you better.