Windows 10: issues with usb c since updates KB5031323 and KB5031354

Discus and support issues with usb c since updates KB5031323 and KB5031354 in Windows 10 Software and Apps to solve the problem; I run 2 external monitors - one through hdmi working fine and the other through a usb c to hdmi dongle which was working perfectly until this latest... Discussion in 'Windows 10 Software and Apps' started by Amber Whalen, Oct 15, 2023.

  1. AMBER WHALEN
    Amber Whalen Win User

    issues with usb c since updates KB5031323 and KB5031354


    I run 2 external monitors - one through hdmi working fine and the other through a usb c to hdmi dongle which was working perfectly until this latest update which was installed last night. My laptop no longer detects the other monitor. I have tried uninstalling the latest updates to no success. I am running an Asus Rog Strix G713 QE - Any help is appreciated.

    :)
     
    Amber Whalen, Oct 15, 2023
    #1
  2. Артем Бронніков
    Артем Бронніков Win User

    Issues with Windows 11 and KB5031354

    Hello!

    I have some issues with the update!

    I'm using a laptop Legion 5 15ARH7H, after installing the last "awesome" updates today Windows 11 Version 22H2, updates KB5031354 and KB5031323 I have 2 significant issues!

    First of all, my USB-C ports have stopped working, and when I'm using the connected display (DELL G2422HS) only (Win-P, shown on the 2nd screen), the screen backlight of the laptop is still turned on!

    How can I fix this? Help!
     
    Артем Бронніков, Oct 15, 2023
    #2
  3. JOHN DEV
    John DeV Win User
    Issues with Windows 11 and KB5031354

    Hi, good day! I'm a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please try uninstalling the recent October KB5031354 update if it helps.

    Open Settings > Windows Update > Update history > Uninstall updates

    Find the recent October KB5031354 update in the list then click Uninstall

    Please check if this fixes the issue.

    Kindly let me know if you have any further concerns.

    Kind regards,



    Independent Advisor
     
    John DeV, Oct 15, 2023
    #3
  4. UNDERPEN
    UnderPen Win User

    issues with usb c since updates KB5031323 and KB5031354

    Icon drop shadow after Windows Update

    Following two Windows 11 updates, I find that my desktop icons have a very unpleasant drop shadow. I would like to remove this as soon as possible, and would welcome suggestions.

    The updates that ran last night were KB5031323 and KB5031354.
     
    UnderPen, Oct 15, 2023
    #4
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issues with usb c since updates KB5031323 and KB5031354

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