Windows 10: Issues with video play

Hello,I have just downloaded this from my telephone a few videos from my phone onto my PC. Unfortunately when I replay these videos the left half of the image is completely blurred. This has never been been the case before. On the phone an Honor I have no problems playing these videos. I recently installed windows 11. Please help.RegardsDejan

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video not playing

Hi,

Thank you for writing to Microsoft Community Forums.

1. May I know, which video player you are using to play the video?
   
2. Are you able to play the video on any other computer?
   
3. Are you facing the issue with only specific video or with all the other videos?
   

This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

Method 1: Try a different video player.

1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
   
2. I suggest you to try a different video player and check if it plays.
   
3. You can also check on different device or computer.
   

Step: Run Windows Media player troubleshooter.

1. Press Windows + R key on your keyboard together.
2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
6. Reboot the computer and check.

If you still face the issue, reply to this post with more information.

Hope it helps,

Amit Sunar

Microsoft Community – Moderator

 

video playback issue after windows 10 update

Hi Mark,

Corrupted software and/or driver issues could be the reasons why you're experiencing problems when playing videos. We suggest that you try these steps, then check if the issue persists:

• Run the the
  Video troubleshooter. This will automatically diagnose and fix issues with playing videos.
• Update the display drivers.

Feel free to update us on the result.

 

Issue with playing online videos

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with playing online videos.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• Which web browser are you using?
• Do you face this issue on all the web browsers?

This issue could have occurred due to incorrect Internet Explorer settings.

If you are facing this issue on Internet Explorer 11, I suggest you to try these steps and check if it helps.

http://windows.microsoft.com/en-us/internet-explorer/videos-dont-work#ie=ie-11

Warning: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental
control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.