Windows 10: Issues with work/school login

Asking for my UK-based Stepmother!She's had an account with BT for decades and also has a domain hosted by them for her old freelance job, so has a two email accounts that have been working perfectly fine for a very, very long time. These email accounts are hosted on Office365.About mid-February, she suddenly got an Outlook pop up on her laptop asking her for password for the SMTP server for Office365.com on both accounts. Entering the correct password did nothing. I could login in a browser with both of the account credentials and send/receive emails ok. The port settings are perfectly fine a

:)

 

School still requiring login changes after disconnecting on my PC

This has been going on for a bit now, and I'm finally getting so fed up with having to brainstorm new pins every 3 months. I initially added my school live account in hopes it would make working between home and school easier. After a while, I found it so
annoying the issues outweighed the benefits, mainly in the fact I was running out of logins I could easily remember. For some reason, the policy for non-school PC is triple how often you need to reset a school-owned one. Anyways, I disconnected, yet I still
have the organizational restrictions on my login and consistently have to change everything but my fingerprint, which doesn't always work. Here are the repo steps...

1. Settings -> Accounts -> Access work or school.
2. Click the profile you wish to disconnect and select "Disconnect".
3. A) Wait for a month or two until it requires pin reset.
   
   B) Go to Settings -> Accounts -> Sign-in options and click pin or password. Below it will give you a list of organizational restrictions and hold you to them when creating the pin.

I can live without a fix, but personally i want my school of my laptop since I won't be going there soon anyways.

 

How to remove an Icon of "eConnect by Harris School Solutions" on my Taskbar

Hi Graceimson,

I suggest you to follow the below steps to remove the "eConnect by Harris School Solutions"
from the taskbar and check if it helps.

• Right click on the icon "eConnect by Harris School Solutions".
• Click on “Unpin from Taskbar” the icon will be removed from the taskbar.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.