Windows 10: It administrator and wifi not responding?

I'm having problems with both my pc asking for an IT administrator for my virus protection and my pc won't register my WiFi after I got a text to speech saying "I'm a hacker I can see you haha" what should I do first?

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Health & Performance Report Not Available on 2 user accounts except the administrator's account in the laptop has Health Report

We appreciate your time responding back to us. At this point, we would suggest that you access the built-in Administrator account to and check if you would be able to perform a Health Check from it. Here are the steps on how to enable the built-in Administrator
Account:

• Right-click on the Start button.
• Select Command Prompt (Admin).
• Type the net user administrator /active:yes and hit
  Enter.

After completing these steps, you should see a message that you've done the command completed successfully. Sign out from your current user profile and you'll see the Administrator account as one of the choices.

Let us know if you would be able to perform a system health check on your account and we'll assist you with the next steps needed.

Once you're successful with performing a health check on the Administrator account, we would suggest that you disable it from your personal user profile by following these steps:

• Right-click on the Start button.
• Select Command Prompt (Admin).
• Type the net user administrator /active:no and hit Enter.

Let us know how it goes and we'll assist you further.

 

Windows 10 - WIFI 2 - Cant connect

Hi
Myamara,

It is possible that your drivers are outdated or the connection itself has the issue. We suggest that you perform
these methods of troubleshooting
and check if there are any changes:

Method 1: Reset TCP/IP

To do this, follow these steps:

• 
  Run
  Command Prompt
  as
  Administrator.
  
• 
  Run
  this command:
  
  • 
    netsh int ip reset
    and hit
    Enter.
    

Exit
Command Prompt
and
monitor your WiFi connection.

Method 2: Disable auto turn-off of WiFi device.

Go to
Network and Sharing Center. At the
right pane, click
Change adapter settings.
Right-click
on your
connection name(WiFi name)
and go to
Properties.Click
the
"Configure..."
button and go to
Power Management
tab.Uncheck/disable
the
radio button
for
"Allow this device to turn off this device to save power". And then,
Restart the PC(Important).

Method 3: Reconfigure TCP/IP

To do this, follow these steps:

• 
  Run
  Command Prompt
  as
  Administrator.
  
• 
  Run
  these following commands:
  
  • 
    netsh int tcp set heuristics
    disabled
    
  • 
    netsh int tcp
    set global autotuninglevel=disabled
    
  • 
    netsh int tcp set global
    rss=enabled
    

Update us on how it goes.

Regards.