Windows 10: IT administrator has limited access on my PC. What do I do?

I was trying to run a windows security scan when I got an error saying "IT administrator has limited access to some areas of this app, and the item you tried is not available. Contact IT helpdesk for more information." This windows 10 computer is my personal computer and I didn't get it from my school or anything. I tried going into the group policy editor and that doesn't exist on my PC. I feel like I tried everything. Please help

:)

 

Can't Access Administrator Account - Windows 10

Hi,

To resolve this issue, we suggest that you start your PC in safe mode. Safe mode starts Windows in a basic state, using a limited set of files and drivers. For steps on how to start your PC in safe mode, refer to the following link:

Start your PC in safe mode in Windows 10.

Once you are in safe mode, let's enable the built-in Administrator account on your PC. Follow the steps below:

• Right-click on the Start menu.
• Click on Command Prompt (Admin).
• Type net user administrator /active:yes on the command prompt, and press Enter. This command will enable the built-in Administrator account.
• Type net user administrator password on the command prompt, and press Enter. This will change the Administrator account's password to
  password.
  
• Reboot your computer, and sign in as Administrator.

Once you are signed in as Administrator, let's make your old account as Administrator. Follow the steps below:

• Right-click on the Start menu.
• Click on Settings > Accounts > Other Users.
• Click on your other account and click on Change account type.
• Under Account type, select Administrator.

Let us know how it goes for us to assist you further.

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

can't access windows as an administrator

Hi Yongbo,

To address your concern regarding account issues in Windows 10, we recommend creating a new user account using the hidden administrator. To access the hidden administrator, follow these steps:

• On your keyboard, press Windows + X.
• Select Command Prompt (admin).
• Type net user administrator /active: yes (Note: There's a space after "/" and ":").

After performing the steps above, log out to your current account. Then, log in to the hidden administrator. Next, create a new user account by following the steps below:

• On your keyboard, press Windows + I.
• Choose Accounts.
• Select Family & other people tab.
• Click Add someone else to this PC, and follow the onscreen instructions.

Let us know the outcome of the troubleshooting procedure for us to assist you further.