Windows 10: it loads on its normal boot screen, and then it goes black

I had just fixed the restart error and now, it is doing this thing where it loads on its normal boot screen, and then it goes black, then back to the preparing screen, and then to the 64% loading screen. Please help me i cannot fix it.

:)

 

PC won't boot after Windows loading screen!

Hi,

An Automatic Repair or Startup Repair can help you resolve your concern. This tool is used when you cannot boot your Windows properly. To run Startup Repair, you can go through
Settings > Update & Security > Recovery > Restart now (Under
Advanced start-up). However, since you cannot enter your Desktop, we suggest you to force fail your computer. To do so, kindly follow the steps below:

• Boot your computer.
• While on the logo screen, do a force shutdown by pressing the Start button.
• Wait until you see "Preparing Automatic Repair" appears. If it doesn't appear, repeat the steps until it do so.
• After the loading screen, you will have a black screen and another loading screen will appear.

By then, it will now diagnose your computer and will do an Automatic Repair.

Let us know how it goes.

 

Screen goes black

Hi Kris,

It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages when it turns black?
• Have you tried checking if the sleep mode is turned on/off?
• What troubleshooting steps have you done so far?

Meanwhile, we recommend that you perform the steps in this
article to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

Let us know if you need further assistance.

 

Screen goes black if the power cord is connected

Hi Tony,

As the screen goes black I suggest you to refer the Microsoft article on
Troubleshoot black screen problems and check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
hardware and devices troubleshooter and check if it helps.

Follow the below steps for the same.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

• Press Windows key + X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.
• Restart your computer and check if the issue is resolved.

Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.