Windows 10: it says that i have to ask my IT administrator.

it says that i have to ask my IT administrator when I just factory rested my PC.

:)

 

Windows 10 asks for administrator password

Hi Carl,

I suggest you to create a new user account and check if you face the same issue.

Here are the steps:

• 
  Go to Settings.
  
• 
  Choose Accounts and then select
  Family and other users.
  
• 
  Select add someone else on this PC.
  
• 
  Enter a user name and hit next.
  
• 
  Click on Finish.
  
• 
  Sign out from the current Account and Log into the new account.
  

If you still face the issue, I suggest you to change the account type to administrator account by following the steps below and check if it helps.

• 
  Press Windows key + X.
  
• 
  Select Control Panel.
  
• 
  Click on User accounts.
  
• 
  Under make changes to your account, click on
  Manage another account.
  
• 
  Select the account which you want to change.
  
• 
  Now click on change the account type.
  
• 
  Select Administrator
  and click on Change the Account Type to change the account type to administrator account.
  
• 
  Now check if you are able to perform the tasks.
  

Get back to us with the status of the issue.

Thank You.

 

Administrator level User

Use Option Five again, but this time boot from a Windows 10 install usb or recovery drive. You only get asked to select an administrator account if you boot from the system's own Advanced Startup.

 

net user administrator /active:no keeps saying access denied.

Hi Rebekah,

It's possible that you're not using an elevated command prompt, causing the Access Denied error. We suggest following these steps to properly disable the built-in administrator account:

• Right-click the Start button.
• Choose Command Prompt (Admin).
• Copy and paste net user Administrator /active:no and press
  Enter. If the command isn't successful, please post a screenshot so that we can study it further.

Let us know if you're able to hide the administrator account after following these steps.