Windows 10: It won't let me choose the audio option (it's in grey, while the subtitles option are in...

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:)

 

Windows Phone 8.1 Subtitle Option

There's an option in Windows Phone 8.1 video app that shows Subtitle Off but it's greyed out. How can I activate subtitles to watch videos in the default video app? Thanks!

 

Windows Phone 8.1 Subtitle Option

Hi,

The 26th Sep update to 2.6.315.0 clearly states in the change log "SRT subtitle support for personal vídeos".

My understanding was that Xbox Video now would support external subtitles in srt format for movies not only aquired from Marketplace but vídeos I ripped from my DVDs.

Still I can't get subtitles to show. Video and audio play fine but subtitles don't; the option on the settings screen is greyed out and can't enable it.

What I've tried:

- confirmed that movie and subtitle file have the same name

- confirmed that movie file is in the Videos folder

- tried adding the language to the srt filename

- moved the movie file from SDCARD to phone memory

- tried several other movie files with diferent encoding

I'm on a Lumia 820 with Cyan.

Any ideas?

 

How to Run Cyrilic Subtitles On Movies&TV ?

Hi TonyTonguc,

Thank you for the reply.

I suggest you to download the subtitles for the show or the movie and load the subtitles,
Movies & TV app in Windows 10 supports loading external subtitles. If you are interested in loading an external subtitles file in the
Movies & TV app on Windows 10.

1. Try downloading the subtitles for your favorite show or the movie you want to watch. It can be downloaded as a zip file. Following the download, you can save the file anywhere you want, but in
   SRT format.
   
2. If you have downloaded the subtitles in a
   zipped file, extract them at a suitable location.
   
3. Open the video in the Films & TV app and click the Speech bubble button visible just adjacent to the
   volume button. If the file has subtitles encoded, they will appear with the following option displayed –
   Choose subtitle file.
   
4. Click Choose subtitle file and select the
   SRT file you downloaded. The subtitles will start appearing on your screen right away
   
5. Please note that if your media file features multiple audio tracks, you can choose and switch to the desired subtitle from inside the Movies & TV app.
   
6. If you would like to modify or change the audio track, click the Language button next to the
   Play/Pause button.
   
7. You should observe a popup list displaying you the available channels. Click the one you want to switch to and the track will change on the fly.
   

I look forward to hearing from you soon.

Regards,