Windows 10: Its not you, its us , can not verify my childs accounts

Hello,I tried all the ways mentioned before to verify my child's account, and it keeps doing the same. How can I approve his account for him to access it on a Windows laptop?thank you

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Verifying child account


So I logged in as the child account and it told me to verify my account, now when I closed it, it keeps popping up. Next I clicked verify and it told me to enter a code by a parent email. Now I clicked SKIP (5 days) and now I want to verify my account. Do I still have to wait 5 days?

 

verifying my child’s account

Hi Norman,

It is unusual that you are required to verify the child's account multiple times.

I suggest you to try removing the child account and re-add it and check if the issue persists. Refer the link below for reference:

Add a child account to your family

Let us know the result.

 

Not Tracking Web Browsing Activity on Child Account

Hello,

I had already read that article and tried all those steps mentioned before posting on this forum. Nothing worked. I am still not able to see the web activity on my child's account.

I have already verified that the Family Safety Service is connected to my PC and that my child has the PC listed as a device on their account. My child's account is listed as "child" on my PC account settings. When I sign into the child's account, I have
verified that Family Safe Monitoring is running because the icon is in the task bar.

This response was not helpful, because as I stated in my original post, I had already read several articles on troubleshooting this issue and nothing worked.

Can you offer me other suggestions that are not mentioned in that Wiki Article?